How are your ongoing Magento support plans structured (hourly blocks, monthly retainer, SLAs)?

Our ongoing Magento support plans are structured in flexible hourly blocks as well as dedicated monthly retainers to suit different business needs.

  • 40-Hour Support Plan - $1,000
  • 80-Hour Support Plan - $1,840
  • 100-Hour Support Plan - $2,200
  • 160-Hour Dedicated Monthly Support - $3,520

All plans come with Service Level Agreements (SLAs) to ensure timely responses, prioritized issue handling, and transparent tracking of hours used.