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Login as Customer For Magento 2
MageAnts Magento 2 Login as Customer extension allows admins to help customers solve account-related issues & see the store from shoppers' point of view by logging into any customer's account without changing user credentials.
- Allows the admin to quick login as a customer.
- Enables helping customers with their account issues.
- Helps to view the store from the customers perspective.
- Track and record customer login attempts.
- Distribute and restrict the feature of ‘Login as Customer’ to the sub-admin users.
- User-friendly and flexible configuration.
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Many a time, there rises situations where the customers face issues with their store’s user account or sometimes even during checkout process while shopping and needs help to get it sorted. The Magento 2 Login as Customer extension provides the merchants with an easy and fast way to check such problems for customers by enabling to log into any specific customer account. It does so in just one single click, without having to use a password or having the need to change customers authentication data. After entering the customer account, the admin can perform tests and resolve any issues detected by him as per the needs.
Key features
Easily login as a customer.
- Magento 2 Login as Customer allows the admin to access any specific customer account from the backend without any authentication needed. For this, all the admin has to do is to enable the ‘Login as Customer’ feature from the configuration.
Easily login as a customer.
- By clicking on the button ‘Login as Customer’ for any particular customer account, the admin will be redirected to that customer’s account dashboard and get full control of the frontend view, enabling the admin to find and resolve issues faced by the customer very easily.
Provide and restrict permissions for ‘Login as Customer’ feature
- Many Magento store owners prefer to have multiple sub-admin users and it becomes quite useful to set different user roles to them with a different set of permissions.
- With this Magento 2 extension, you can easily assign or restrict the ability of ‘Login as Customer’ to a specific group of admin users as per your requirements.
- The extension provides you with an option to view and track all the activities related to ‘Login as Customer’ attempts.
- It records the date and time of when the login was made, the customer’s account name and ID, and also the ID and username of admin with which it was logged in.
- It helps you in detecting any unauthorized attempt to use the feature of ‘Login as Customer’.
How does Magento 2 Login as Customer work?
The Magento 2 extension for Login as Customer focuses on the activity from the customer's point of view. It provides the administrator with the option to log into any specific customer account and trace any process a customer would be facing. To view as a customer, the admin does not even require any password or need to change authentication data.
All of these can be simply done by enabling the feature of ‘Login as Customer’ from the backend and on single click, log in through admin panel as a customer. This Magento 2 Login as Customer is designed with security measures considering aspects such as hiding of login options if required from various admin users to not allow unauthorized access to customer accounts.
Why Needed
The ability to log in as a customer gives the administrator various capabilities. First and the main one being the ability to accompany the customer in their shopping process, easily help them out in the checkout process or even detect and resolve any specific issues faced by the customers with their user account. Secondly, the owner is able to discover the Magento store from the whole new perspective of the customer, which would help him to analyze and enrich the store in a much efficient way, thus attracting more and more loyal customers to the store.
Magento 2 Login as Customer extension is helpful for store owners, which provides access capabilities the same as the customers. On behalf of customers if there is any urgent cases or emergency, store admin can take charge of their accounts.
Yes, you can create a list of login as a customer in the backend.
Yes, you can check all the details of a customer when you logged in as a customer.
You can log in as a customer from a list of the customer. From the customer list, edit the customer and then login as a customer.
You're reviewing: Login as Customer
Current Version No - 2.0.1
Date: 17-04-2019
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Bug Fixed
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--> When admin login as a customer from backend then frontend side open in new tab with admin login as a customer in frontend. but admin go to backend and second time click on login as a customer then page blank, now issue solve in all magento version and working fine in all version.
Current Version No - 2.0.0
Date: 11-03-2019
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Bug Fixed
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--> MageAnts update Login as Customer extension in latest magento2.3 version, Now extension working with all magento version.
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Current Version No - 2.0.0
Date: 16-01-2019
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Bug Fixed
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--> Update module version name in composer.json file same as module.xml file.
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