Login as Customer for Magento 2
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Login as Customer For Magento 2

MageAnts Magento 2 Login as Customer extension allows admins to help customers solve account-related issues & see the store from shoppers' point of view by logging into any customer's account without changing user credentials.

  • Allows the admin to quickly login as a customer.
  • Enables helping customers with their account issues.
  • Helps to view the store from the customers' perspective.
  • Track and record customer login attempts.
  • Distribute and restrict the feature of ‘Login as Customer’ to the sub-admin users.
  • User-friendly and flexible configuration.
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Magento 2.0.x - 2.4.X
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magento2-associate-developer
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Magento 2 certified

developer.

Often, there are situations where the customers face issues with their store’s user account or sometimes even during the checkout process while shopping and need help to get it sorted. The Magento 2 Log as Customer module provides the merchants with an easy and fast way to check customers' problems by enabling them to log into any specific customer account. It does so in just one click, without using a password or having the need to change customers authentication data. After entering the customer account, the admin can perform tests and resolve any issues detected by him as per the requirements.

How does it work?

The Login as Customer Magento 2 focuses on the activity from the customer's point of view. It allows the administrator to log into any specific customer account and trace any process a customer would be facing. The admin does not even require any password or need to change authentication data to view as a customer.

All of these can be done by enabling the feature of ‘Login as Customer’ from the backend and on a single click, log in through the admin panel as a customer. This extension is designed with security measures considering aspects such as hiding login options if required from various admin users not allowing unauthorized access to customer accounts.

Why Needed

The ability to log in as a customer gives the administrator various capabilities. The first and the main one is the ability to accompany the customer in their shopping process, quickly help them out in the checkout process or even detect and resolve any specific issues the customers face with their user account. Secondly, the owner can discover the Magento store from the whole new perspective of the customer, which would help him analyze and enrich the store in much efficient way, thus attracting more and more loyal customers to the store.

What is Magento 2 Login as a Customer?

Magento 2 Login as Customer extension is helpful for store owners, which provides access capabilities the same as the customers. On behalf of customers if there is any urgent cases or emergency, store admin can take charge of their accounts.

Can I make a list of login as a customer?

Yes, you can create a list of login as a customer in the backend.

Can I check all the details of a customer when I logged in as a customer?

Yes, you can check all the details of a customer when you logged in as a customer.

How to login as a customer?

You can log in as a customer from a list of the customer. From the customer list, edit the customer and then login as a customer.

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Current Version No - 2.0.2
Date: 21-01-2021
*************************************************************************
Bug Fixed
*************************************************************************
--> When admin open login as a customer log then it's display error in Magento2.4 latest version, Mageants team resolved issue and make extension compatible with all magento verion.

Current Version No - 2.0.1
Date: 17-04-2019
*************************************************************************
Bug Fixed
*************************************************************************
→ When admin login as a customer from backend then frontend side open in new tab with admin login as a customer in frontend. But admin go to backend and second time click on login as a customer then page blank, now issue solve in all Magento version and working fine in all version.

Current Version No - 2.0.0
Date: 11-03-2019
*************************************************************************
Bug Fixed
*************************************************************************
→ MageAnts update Login as Customer extension in latest magento2.3 version, Now extension working with all Magento version.
******************************************************************************************************************************************

Current Version No - 2.0.0
Date: 16-01-2019
*************************************************************************
Bug Fixed
*************************************************************************
→ Update module version name in composer.json file same as module.xml file.
******************************************************************************************************************************************

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