Login as Customer For Magento 2

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Magento 2 Login as Customer allows admins to help customers solve account-related issues and see the store from shoppers' points of view by logging into any customer's account without changing user credentials.
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100% Open Source
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Key Features of Login as Customer:

  • Allows the admin to quickly log in as a customer.
  • Enables helping customers with their account issues.
  • It helps to view the store from the customers' perspective.
  • Distribute and restrict the feature of ‘Login as Customer’ to the sub-admin users.
  • Admin can log in as a customer.
  • User-friendly and flexible configuration.
Partner With
Magento Partner Hyva Partner
Developed by
Master Certified Expert Certified Professional Certified

Current Limitation in Magento 2:

By default, Magento 2 does not give store owners the ability to access customer accounts and view details such as orders and personal information. Additionally, they are unable to address any problems that customers may be experiencing.

How Our Extension Help It:

Magento 2 Login as Customer extension by MageAnts supports the store owner to log in as a specific customer to access and manage their account, verify all the information needed, or solve any issue customers face. Additionally, this extension provides a secure and restricted login process, ensuring that customer data and privacy are protected.

Overall, Magento 2 Login as Customer Extension enhances the functionality and user experience of the Magento 2 platform for both administrators and customers.

Description

Instantly access a Magento 2 customer account
Easily login to a customer account with the "Login as Customer" button.
Provide and restrict permissions for the ‘Login as Customer’ feature.
Track and record ‘Login as Customer’ history.

FAQs

What is Magento 2 Login as a Customer?

Magento 2 Login as Customer extension is helpful for store owners, which provides access capabilities the same as the customers. On behalf of customers if there is any urgent cases or emergency, store admin can take charge of their accounts.

Can I make a list of login as a customer?

Yes, you can create a list of login as a customer in the backend.

Can I check all the details of a customer when I logged in as a customer?

Yes, you can check all the details of a customer when you logged in as a customer.

How to login as a customer?

You can log in as a customer from a list of the customer. From the customer list, edit the customer and then login as a customer.

Reviews

Customer 6 Reviews

Quick issue resolution
5.00
star star star star star
I had a small issue on set up so I reached out to support. The support team was responsive and knowledgable. The tech support team was very responsive and solved the problem quickly in minutes. Thank you!!
| Posted On 05/15/2024
Very Useful!
5.00
star star star star star
Very useful tool. This extension allows me to easily assist customers with their orders and account information. I will recommend it to any Magento store.
| Posted On 07/05/2023
Good Job..
5.00
star star star star star
Great extension. Mageants login as customer installed straight off with zero issues. Installation was easy, no conflicts, is working good. I asked for a custom modification and the response was immediately, very good, thanks for the support.
| Posted On 06/02/2023
Easy installation and configure
5.00
star star star star star
Easy installation and good working. I will recommend it to any Magento store.
| Posted On 05/02/2023
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Changelog

Current Version Number : 2.0.4
Date : 15/05/2023

Bug fixed

  • MageAnts team make extension compatible with latest magento 2.4.6 version.

Current Version Number : 2.0.3
Date : 11-10-2022

Coding standard

  • MageAnts team makes extension coding as per the Magento coding standards.

Current Version Number : 2.0.2
Date :21-01-2021

Bug fixed

  • When admin open login as a customer log then it's display error in Magento2.4 latest version, Mageants team resolved issue and make extension compatible with all magento verion.

Current Version Number : 2.0.1
Date : 17-04-2019

Bug fixed

  • When admin login as a customer from backend then frontend side open in new tab with admin login as a customer in frontend. But admin go to backend and second time click on login as a customer then page blank, now issue solve in all Magento version and working fine in all version.

Current Version Number : 2.0.0
Date : 11-03-2019

Bug fixed

  • MageAnts update Login as Customer extension in latest magento2.3 version, Now extension working with all Magento version.
  • Update module version name in composer.json file same as module.xml file.

  • How To Log In As A Customer In Magento 2?

  • How Does Magento 2 Login As Customer Extension Work?

  • Why Does Your Store Need Login As Customer Magento 2 Extension?

  • Benefits of Login As Customer Magento 2 Extension

  • Install login as Customer Magento 2 extension in your store.
  • You can enable extension from store --> Configuration --> Mageants --> Login as Customer.
  • You can set other configuration as per your need and requirement.
  • Admin can open particular customer from Customer --> All customer --> Edit particular customer.
  • After edit, customer, admin can view login as customer menu.
  • Click on it and the admin can log in as a customer.
  • Admin can find the list of customer who is a login as customer from Customer --> List of login as customer.
  • The Login as Customer, Magento 2 focuses on the activity from the customer's point of view. It allows the administrator to log into any specific customer account and trace any process a customer would be facing. The admin does not even require any password or need to change authentication data to view as a customer.
  • All of these can be done by enabling the 'Login as Customer' feature from the backend and on a single click, log in through the admin panel as a customer. This Magento login as customer extension is designed with security measures considering aspects such as hiding login options if required from various admin users, not allowing unauthorized access to customer accounts.
  • The ability to log in as a customer gives the administrator various capabilities. The first and the main one is the ability to accompany the customer in their shopping process, quickly help them out in the checkout process, or even detect and resolve any specific issues the customers face with their user account. Secondly, the owner can discover the Magento store from the whole new perspective of the customer, which would help him analyze and enrich the store in much efficient way, thus attracting more and more loyal customers to the store.
  • User-friendly and flexible.
  • Better service and security
  • Improved user experience
  • Troubleshoot and resolve any issues faced by customers in real-time.
  • Secure login

Why Choose MageAnts

  • 9+ Years of Industry Experience

    9+ Years of Industry Experience

    9+ years of extensive experience in delivering Magento solutions & services. Over the years, we have watched technologies change and bounds, and our team has always focused on staying ahead in this competition.

  • 100% Bug Free

    100% Bug Free

    Our team follow rules and takes care of perfect setup to ensure a bug-free and error-free code for the development process of theme, extension, or website development.

  • Extension Created By Certified Developer

    Extension created By Certified Developers

    Team of certified Adobe developers for developing MageAnts Magento extensions. Skilled, qualified, and committed professionals to work on every extension.

  • Quick Technical Support

    Quick Technical Support

    MageAnts ensures quick and quality technical support. Take advantage of our 90 days free support for a smooth and efficient experience.

  • Frequent Extension Updates

    Frequent Extension Updates

    Intensive update roadmaps ensure highly compatible, bug-free, great performance, and innovative extensions.

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