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x2Login as Customer For Magento 2
MageAnts Magento 2 Login as Customer extension allows admins to help customers solve account-related issues & see the store from shoppers' point of view by logging into any customer's account without changing user credentials.
- Allows the admin to quickly login as a customer.
- Enables helping customers with their account issues.
- Helps to view the store from the customers' perspective.
- Track and record customer login attempts.
- Distribute and restrict the feature of ‘Login as Customer’ to the sub-admin users.
- User-friendly and flexible configuration.
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The Magento 2 Login as Customer module provides the merchants with an easy and fast way to check customers' difficulties by enabling them to log into any specific customer account. It does it in just one click, without using a password or changing customers' authentication data. After entering the customer account, the admin can perform tests and resolve any issues detected by him as per the requirements.
Magento 2 Login as Customer Key features
Instantly Access Magento 2 Customer Account.
- Magento 2 Login as Customer allows the admin to access any specific customer account from the backend without any authentication. All the admin has to do is to configure the 'Login as Customer' feature.
Easily login to customer account with "Login as Customer" button
- By clicking on the button, the admin will be redirected to that customer’s account dashboard and fully control the front-end view. It enables the admin to find and resolve issues faced by the customer very quickly.
- Admin can find the ‘Login As Customer’ button at the top of any particular customer detail page at the backend side of the Magento 2 store.
Provide and restrict permissions for the ‘Login as Customer’ feature
- Many Magento store owners prefer to have multiple sub-admin users, and it becomes quite useful to set different user roles to them with a different set of permissions.
- With this Login as Customer extension, you can easily assign or restrict the ability to ‘Login as Customer’ to a specific group of sub-admins as per your particular requirements.
Track and record ‘Login as Customer’ history
- The login as customer extension of Magento 2 provides you an option to view and track all the activities related to ‘Login as Customer’ attempts from the backend in the “Login as Customer Logs” section.
- It records the date and time when the login was made, the customer’s account name and ID, and the ID and username of the admin and track the website where the admin logged in.
- The store owner can also export the login history to CSV and Excel XML file format in the report log. It is an easy way to save the login record
- It helps you detect any unauthorized attempt to use the feature of ‘Login as Customer.’
How to log in as a customer in Magento 2?
- Install login as Customer Magento 2 extension in your store.
- You can enable extension from store --> Configuration --> Mageants --> Login as Customer.
- You can set other configuration as per your need and requirement.
- Admin can open particular customer from Customer --> All customer --> Edit particular customer.
- After edit, customer, admin can view login as customer menu.
- Click on it and admin can log in as customer.
- Admin can find the list of customer who is a login as customer from Customer --> List of login as customer.
Benefits of Login as Customer Extension for Magento 2
- Login as Customer tool allows the store owners to log in to customer accounts with just a single click without any login credentials.
- Help to view the store from customers’ point of view and help them to solve account-related issues.
- Offers quick and professional customer service, which is more satisfying for customers and also helps them to gain a better shopping experience.
- Ensures customer retention by providing better customer support and an effortless way to solve their problems.
- Helps to track login attempts and record them to get powerful insights into reducing and solving security issues and defending customers’ sensitive data.
How Does Magento 2 Login as Customer Extension work?
The Login as Customer, Magento 2 focuses on the activity from the customer's point of view. It allows the administrator to log into any specific customer account and trace any process a customer would be facing. The admin does not even require any password or need to change authentication data to view as a customer.
All of these can be done by enabling the 'Login as Customer' feature from the backend and on a single click, log in through the admin panel as a customer. This Magento login as customer extension is designed with security measures considering aspects such as hiding login options if required from various admin users, not allowing unauthorized access to customer accounts.
Why Does Your Store Need Login as Customer Magento 2 extension?
The ability to log in as a customer gives the administrator various capabilities. The first and the main one is the ability to accompany the customer in their shopping process, quickly help them out in the checkout process, or even detect and resolve any specific issues the customers face with their user account. Secondly, the owner can discover the Magento store from the whole new perspective of the customer, which would help him analyze and enrich the store in much efficient way, thus attracting more and more loyal customers to the store.
Magento 2 Login as Customer extension is helpful for store owners, which provides access capabilities the same as the customers. On behalf of customers if there is any urgent cases or emergency, store admin can take charge of their accounts.
Yes, you can create a list of login as a customer in the backend.
Yes, you can check all the details of a customer when you logged in as a customer.
You can log in as a customer from a list of the customer. From the customer list, edit the customer and then login as a customer.
You're reviewing: Login as Customer
Current Version No - 2.0.2
Date: 21-01-2021
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Bug Fixed
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--> When admin open login as a customer log then it's display error in Magento2.4 latest version, Mageants team resolved issue and make extension compatible with all magento verion.
Current Version No - 2.0.1
Date: 17-04-2019
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Bug Fixed
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→ When admin login as a customer from backend then frontend side open in new tab with admin login as a customer in frontend. But admin go to backend and second time click on login as a customer then page blank, now issue solve in all Magento version and working fine in all version.
Current Version No - 2.0.0
Date: 11-03-2019
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Bug Fixed
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→ MageAnts update Login as Customer extension in latest magento2.3 version, Now extension working with all Magento version.
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Current Version No - 2.0.0
Date: 16-01-2019
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Bug Fixed
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→ Update module version name in composer.json file same as module.xml file.
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