Magento 2 Support & Maintenance Services

They are the ongoing technical care a Magento Open Source or Adobe Commerce store needs after launch. Maintenance is the planned work: security patches, version upgrades, extension updates, backups and monitoring. Support is the unplanned work, such as a checkout that stops working or an error after an extension update. Most stores need both, which is why our plans give you a monthly pool of developer hours for either.

Our plans are based on developer hours: 40 hours for $1,000, 80 hours for $1,800, 100 hours for $2,200, and 160 hours with a dedicated developer for $3,500 a month. A store with a standard theme and a few extensions usually fits in 40 hours. Stores with ERP integrations, many third-party modules or regular feature requests usually need 80 hours or more.

During our working hours, a developer picks up your ticket straight away. Outside working hours, we respond within 4 to 8 hours. Uptime monitoring runs 24/7, so if your store goes down an alert reaches our team at any hour.

No. Magento 2.0, 2.1, 2.2 and 2.3 no longer receive security patches or bug fixes from Adobe. In October 2026, Adobe's standard support covers 2.4.7 (until May 31, 2027), 2.4.8 (until May 31, 2028) and 2.4.9 (until May 31, 2029). If your store runs anything older than 2.4.7, plan an upgrade. Every security bulletin Adobe has released since your version lost support is a fix your store does not have.

Yes. We maintain stores on Magento Open Source and Adobe Commerce, including stores built with the Hyvä theme.

Yes. Every upgrade follows the same order: a full backup, a staging copy of your store, a compatibility check of each extension and your theme against the target version, the upgrade and testing on staging, and then the move to live once you approve. Version upgrades are included in our Premium and Platinum plans.

Yes. If you are not on a monthly plan, choose "Urgent Magento Fix" in the form on this page. A store that is down, a broken checkout and suspected malware are handled before any other work.

Checkout and payment errors, cron and indexing problems, missing order emails, errors after upgrades, extension conflicts, "Invalid Form Key" errors, admin login and 2FA problems, slow pages, 404 and 500 errors, and malware or card skimmer cleanup.

Security patch installation tested on staging, version updates, extension compatibility checks, daily backups with regular restore tests, database cleanup, malware scans, admin security checks and 24/7 uptime monitoring. You also get a monthly report of the work done and hours used.

Yes. MageAnts is an official Hyvä technical partner. We maintain Hyvä stores, fix Hyvä compatibility issues in third-party extensions and handle Hyvä version updates.

Yes. We start with an audit of the code, extensions and server setup, so we know what we are taking on before we change anything. You get a short report of the risks we found and what we would fix first.

No

Fill in the support request form on this page, choose the type of help you need and the number of hours, and our team will get back to you. You can also reach us through the contact details in the footer.