Follow Up Email For Magento 2

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Magento 2 Follow up Email is an extension developed to help you customize emails and set up automatic follow-up emails based on several customer activities. This extension assists in improving customers' loyalty, increasing sales and revenue generation, and ultimately increases the satisfaction of customers.
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100% Open Source
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Key Features

  • Interact with interested clients using emails to boost sales.
  • Admin can create activities like order status changes, birthdays, abandoned carts, etc.
  • All activity emails are sent automatically to customers.
  • Modify the email content according to your preferences.
  • Mention the days after which emails should be sent.
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Magento Partner Hyva Partner
Developed by
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Current Limitation in Magento 2

What Magento 2 Cannot Do

Before automated follow-up emails, the process of following up with customers was typically manual. This process would involve manually reaching out to the customers by phone or email to check in on their purchases. Default Magento does not provide a feature to send a follow-up email notification to the customer regarding their performing activities like birthdays, order status changes, abandoned carts, and many more.

How Our Extension Solves This

This extension provides solutions to the problem of customers not receiving emails while they are performing activities. This Magento 2 Follow-Up Email by MageAnts enables store owners to send automated follow-up emails to their customers.

The Magento 2 Follow-Up Email extension allows the admin to send personalized emails and to schedule the number of days after which emails need to be sent. It also helps boost sales by using this extension as an email marketing tool.

Description

Reconnect with customers through automated follow ups

Send emails for abandoned carts, post purchase feedback, order status change, or special offers. Effective for retaining customers and recovering lost sales.

Customize the contents of the emails

Ensure that all the functions of the Follow-Up Email extension for Magento 2 are according to your requirements and preferences. Edit the content of the emails that you have to send out. Thus, you can personalize or modify it as per your e-commerce store.

General settings of Follow Up Email
 Order Status Change Follow Up
Customer Activity Follow Up
 
 

Email scheduling

To ensure that the emails sent aren't intimidating for the customers, you need to send them at proper intervals or on specific days. For example, send the mail about an abandoned cart after 3–4 days. Or send the birthday email precisely on the birthday. Or send an email regarding a new sale on the day before the sale begins.

Our Magento 2 Follow Up Email extension also has the facility to add dates or days on or after which you wish for the email to go out.

Follow unsubscribed customer

Indulge in targeted marketing by interacting with customers interested in your business

There are a lot of companies that indulge in reckless email marketing. They send out emails to anyone and everyone. However, since you don't know the recipients, there are significantly fewer chances that such a campaign would be fruitful. This problem can be solved by this MageAnts' tool.

Using Follow Up Email Magento 2 marketing tool, you can send out emails to the people who have shown some interest in your business, one way or the other. Thus, using such targeted marketing, you can surely boost your sales.

Cron schedule instruction

Send out the necessary and appropriate emails

This Follow Up Email for Magento 2 assists you in sending out emails to your clients on various appropriate occasions. These are all tried-and-tested marketing methods. The types of emails that you can send using this extension are:

  • Order status changes
  • Customer events
  • Abandoned carts
  • Customer birthday
Add new email follow up

Abandoned Checkout

More often than not, customers leave e-commerce websites with products in their carts without the checkout process being completed. Sending out an email on this occasion can be fruitful. You can email the customers and remind them that they have some items left in their cart. You can also provide special discounts on them to boost sales.

Abandoned cart email template list

Order Status Changed

An efficient seller always keeps his or her clients updated regarding their orders. Once a customer places an order, you need to provide them with various information like; the order has been shipped, payment failure, the order is out for delivery, or an email asking for their product review. Such responsible ways of updating the clients boost their shopping experience and your brand reputation.

Order status changed

Customer Registration

Once a customer has registered with your e-commerce website, it is your responsibility to make them familiar with your best products and prompt them to buy various products. You can do this by using our extension to send out emails that contain information regarding product suggestions, discounts, offers, etc.

Customer registration notification

New Subscriptions

Increase the number of subscriptions for your website by sending out informative emails to unsubscribed customers. Please provide them with special discounts, offers, or some useful content by subscribing to your newsletter.

You can also have a look at our extension, which is specially built for newsletter purposes. Magento 2 Newsletter Pop Up helps your customers to subscribe to your company's newsletter and stay updated regarding promotions, deals, and other information. Admins can generate leads using this tool and always stay connected to their customers.

Follow unsubscribed customer

Last Customer Activity

If your customers haven't been active on your website for long, you can remind them about the same. Tell them about some new offers, new products, discounts, catalogs, etc., that might interest them.

Last customer activity

Customer Birthdays

You can grow a more intimate and successful relationship with your customers by wishing them a happy birthday. You can send an exciting birthday note or an e-greeting card using the birthdate they have entered while registering on your website.

Customer Birthday greeting
  • How To Send Automatic Follow-Up Emails In Magento 2?

  • How Does Magento 2 Follow Up Email Work?

  • Why Needed?

  • Benefits of Follow Up Email Magento 2

  • Install Follow up email Magento 2 extension in your store.
  • You can enable extension from store > Configuration > Mageants > Follow-up email.
  • You can set other configuration as per your need and requirement.
  • Admin can set follow-up email from Marketing > Follow-up email.
  • Create follow up like order status changed, Customer event, abandoned cart, Customer birthday.
  • So based on event automatically emails send to customer.
  • A smart seller knows the various occasions where customers can be prompted to make purchases from him/ her. Especially when it comes to e-com sellers, there needs to be a targeted sales prompting approach that would bring sure-shot results.
  • This MageAnts Magento 2 Follow-Up Email module provides a functional feature that would help you send out various marketing and relationship building emails. All you need to do is mention the email content and specify the days on/ after they need to go out. The extension would take care of all the things automatically after that.
  • Building healthy relationships with your customers is always a great way to boost your sales. Interacting with them on various possible occasions helps you build long-term relationships with them which only means profit. Doing this sales-boosting activity is relatively easy for brick and mortar sellers. However, when it comes to e-com sellers, things aren’t as easy. Though various channels are available to interact with the customers virtually, it becomes an intimidating task to manage these channels and communicate with them.
  • For e-com sellers as well, there are various occasions when customers need to be approached appropriately. On occasions like abandoned e-com cart, customer registration, a new subscription, etc., you should send out specific emails to your customers, which can either be informative or greet. Despite the type of email, they should fit the occasions and approach the customers accordingly.
  • To help the Magento 2 e-com sellers in this situation, we have come up with the MageAnts Follow-up Email Extension for Magento 2. This extension provides you with an automated system that sends out various promotional and marketing emails according to your requirements. You can send multiple emails to all your customers like Magento 2 abandoned cart report, order status change email, birthday greetings, etc.
  • Automate Follow Up Emails: The Magento 2 Follow Up Email extension allows you to automate the process of sending follow-up emails to customers. This saves time and effort, so you can focus on other areas of your business.
  • Personalization: Magento 2 Follow Up Email is a tool using which you can customize the email content for different scenarios. This allows you to tailor your emails to each customer, providing a more personalized experience.
  • Schedule Emails: You can schedule emails to be sent at certain times of the day or week after the order. This ensures that your customers will always receive the emails when they need them.
  • Discounts & Coupons: This extension allows you to offer discounts and coupons to customers in your follow-up emails. This can help to increase sales and boost customer loyalty.

FAQs

What is Magento 2 Follow Up Email Extension?

Magento 2 Follow Up Email Extension help you to track and manage all your marketing emails. You can use this extension as an email marketing automation platform as it will allow you to send your marketing emails to the right audience at the right time.

Can I send abandoned carts emails to my friends?

Yes, you can send abandoned carts emails to your friends. It will help you to convert more customers to your e-commerce shop.

Can I send a birthday email at a specific time?

Yes, you can set a specific time to send an email as per your requirement.

Reviews

Easy to use..
Verified purchase
5.00
star star star star star
This extension helps me send birthday wishes and notify customers about items remaining in their cart. It's a great extension with clean code.
Harshraj | Posted On 09/25/2024
Effective follow-up emails
Verified purchase
5.00
star star star star star
Timely follow-up emails = happy customers = more sales! Simple, effective, easy to set up and works like a charm. Thank You MageAnts.
Philip | Posted On 08/02/2024
Good Extension..
Verified purchase
5.00
star star star star star
This is must have extension. I only need one extension to manage all types of email communication with customers. This follow up email extension has saved me so much money.
Christopher | Posted On 07/13/2023
Wonderful Module
Verified purchase
5.00
star star star star star
I am happy, I do not have to buy different extensions for sending birthday messages, abandoned cart reminders, new product launches, etc. But after installing this wonderful Module I don't need to worry about it. It works perfectly fine for our needs.
Anthony | Posted On 06/08/2023
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Changelog

Version 2.0.4 – December 26, 2025
Compatible and Fixed issues
  • Compatibility:- Verified and confirmed compatibility with Magento 2.4.7 & 2.4.8 and PHP 8.4.
  • Fixes:- Resolved deprecation issue when run upgrade command.

Current Version Number : 2.0.3

Date :05/10/2023

Bug solved

  • Resolved confliction issue on email and cron functionality.

Current Version Number : 2.0.2

Date :21/04/2023

Bug fixed

  • MageAnts team make extension compatible with latest magento 2.4.6 version.

Current Version Number : 2.0.1

Date :17/02/2021

Bug fixed

  • MageAnts update Follow up Email extension in latest magento2.4 version, Now extension working with all magento version.

Current Version Number : 1.0.0

Date :11/03/2019

Bug fixed

  • MageAnts update Follow-up Email extension in the latest Magento 2.3 version, Now extension working with all Magento version.
  • Update module version name in composer.json file same as module.xml file.
  • Extension working fine in all Magento version.

Why Choose MageAnts

  • 30 Days Money Back Guarantee

    30 Days Money Back Guarantee

    We offer 30 Days money back guarantee if customer meets our refund policy. For more info you can read our terms and condition

  • Tested Before Every Release

    Tested Before Every Release

    Every version is tested on the latest Magento 2.4 release before it goes live, and bugs reported during your support period are fixed by our team.

  • Free 90 Days Support

    Free 90 Days Support

    MageAnts ensures quick and quality technical support. Take advantage of our 90 days free support for a smooth and efficient experience.

  • Frequent Extension Updates

    Frequent Extension Updates

    Intensive update roadmaps ensure highly compatible, bug-free, great performance, and innovative extensions.

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