Customer Approval For Magento 2

MageAnts Customer Approval holds every new customer account as Pending until someone on your team approves or rejects it. A pending customer can't log in. They see a message you've written, or land on a page you choose, and they get an email as soon as you decide.

No. By default Magento lets a new customer log in as soon as they register. The closest native setting is Require Emails Confirmation, and that only proves the email address works, not that the person is a genuine buyer. Adobe Commerce's B2B module does hold new company accounts for review, but that covers company accounts only and needs an Adobe Commerce licence.

Same feature, different name. Magento activates new accounts automatically; with this extension an account only becomes active once you approve it. Some stores call it account approval or registration approval instead.

Go to Stores > Configuration > Mageants > Customer Approval and set Enable to Yes. Every setting on that screen works at store view level, so a trade store view can require approval while your retail store view lets people straight in.

Set Auto Approve Customer Account to Yes and new registrations go live straight away. You can still reject any of those accounts later from the admin, which suits stores that only want to remove the odd fake sign-up rather than check every customer.

Everything happens in Customers > All Customers, where a new Approval Status column shows each account's status. Use Approve or Reject in the Action column of the customer's row, open the customer and use the Approve Customer or Reject Customer button at the top of the edit page, or tick several customers and choose Approve or Reject from the Actions dropdown to handle them in one go.

Straight after registering they see a notice such as "Your account requires approval. You will be notified via email when your account is approved or rejected". If they try to log in before you've decided, the login page shows a similar message, and a rejected customer is told the account was rejected. You set the wording in the Unapproved Customer Message field.

Set Redirect Customers to Yes, then pick a CMS page in Redirect to CMS page or enter any internal or external address in Custom Redirect URL. When both are filled in, the custom URL is used. With Redirect Customers on No, they go back to the page they came from and your message is shown there.

The admin gets an email for every new registration once Notify Admin after account creation is on, sent to every address you list in Recipients, separated by commas. The customer gets an approved or a rejected email when you decide, if Notify Customer when approved or rejected is on. Default templates for all of these ship with the extension; you can swap in your own Magento email templates and choose the sender in Email Sender.

It stops fake accounts from being used. Bots can still fill in the form, but the accounts they create sit in Pending and can't log in until you approve them. To cut down the number of sign-ups as well, add Magento's built-in reCAPTCHA to the registration form.

Combine two settings. Turn off guest checkout in Magento under Stores > Configuration > Sales > Checkout > Checkout Options by setting Allow Guest Checkout to No, then require approval with this extension. After that, only customers you have approved can place orders.

No. It works with Magento's standard registration form and controls what happens after the form is submitted. If you need company name, VAT number or trade licence fields on the form itself, that needs a separate registration form extension or custom work.

Yes. Hyvä support arrived in version 2.1.1 and is sold as the Hyvä Compatibility add-on for $99, which you select on this page before checkout.

The current release, version 2.1.1 from May 2025, is compatible with Magento 2.4.7 and 2.4.8. It comes in a Community edition, with an Enterprise edition available for an extra $100.

If you find a free approval module, check when it was last updated and whether it was tested on your Magento version before it goes near a live store. Free modules often stop at the approve and reject buttons, so pending-customer messages, redirects, admin alerts, per-store-view settings and bulk approval are the parts you may end up paying a developer to add.