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x2FAQ For Magento 2
Magento 2 FAQ Extension helps store owners set up an informative FAQ page about their product and services in a more systematic format. This module enables customers to check common queries and ask and get answered on the knowledge base and FAQ lists.
- Add static blocks above the FAQs to highlight important content.
- Import the FAQs directly to the web page of your website.
- Make your FAQ web page more organized using a paging feature.
- Add a question search bar on the FAQ page.
- Use the Ajax-based redirection for question categories for better efficiency.
- Create FAQ page and display URL in top links.
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Magento 2 FAQ extension features
Organize your question better
- The MageAnts Magento 2 FAQ module help the store admin to create and customize the FAQs page to show all questions and answers in one place. Store owners can create various FAQ Pages, FAQ categories, assign numbers to the FAQs and a lot more and supports their customers instantly.
Add static blocks above the FAQs
- Apart from listing amazing questions and answers related to your website, the MageAnts Advanced FAQ also allows you to add static blocks. You can select and assign static blocks from the configuration admin panel. Here, you can display a lot of dynamic and interesting content right above the FAQs.
Quick FAQ import
- The MageAnts Advanced FAQ extension even allows the sellers to directly import FAQs on the page from the admin panel. Thus, you can wrap up your work quicker.
List FAQs with paging feature
- Our Advanced FAQ extension also comes with a brilliant paging feature. This feature enables you to manage and display all the FAQs ‘page number’ wise. Thus, you don’t have to clutter them all into a single page.
Quick access search bar
- With this extension, you can also add a search bar for the FAQs. Using it, the customers can just put up a search query and find the question they are looking. This saves their time since they don’t have to go through the entire list. And in this way, it enhances their user experience as well.
Category redirection based on Ajax
- We have made this extension to be speed optimized. That is why we have used Ajax redirection system for it. This means that a viewer does not have to load another page for viewing a different category. They can immediately access the contents of another category simply by clicking on it.
How to create a FAQ page in Magento 2?
- Install FAQ Magento 2 extension in your store.
- You can enable extension from store --> Configuration --> Mageants --> FAQ.
- You can set other configuration as per your need and requirement.
- Go to FAQ and create FAQ and FAQ categories.
- Go to frontend FAQ page URL display in header of the site.
- Click on FAQ URL, you will redirect to FAQ page.
How Does It Work?
As an e-com seller, you must be familiar with the doubts and apprehensions that would bother your clients. That is why using the MageAnts FAQ extension for Magento 2 you can create a separate informative FAQs page for your customer. Here, you can list detailed and explanatory answers to all the common questions that shoppers usually have.
You can assign the categories, numbers, etc. You can organize all the questions in a systematic and approachable format. Thus, using this MageAnts FAQ plugin, you can reach out to a number of customers at a time. You can solve their doubts together in one go.
When we talk about filling the information gap between products and customers then we have one more extension Product Question Answers which helps you to convert a potential buyer into customers if they got clear information about your products. Use this extension to create a FAQ specific to your product and display the same to the product page.
Why needed?
E-commerce purchasing is different from ‘brick and mortar’ shopping for obvious reasons. One other peculiar thing which sets the two apart is the hesitation and skepticism that the shoppers have in the case of e-com. And even if they do agree to shop online, they have a lot of questions and doubts regarding the shopping policies of the website. They might want to know whether the products purchased returnable, how are the returns carried out, what is the refund procedure, etc.
As an efficient e-com seller, it is your responsibility to clear the doubts and answer their questions. While some different questions need individual responses, there are usually a lot of common questions that hit the minds of the shoppers. An easy way out to answer them all together is creating FAQs. The MageAnts Magento 2 FAQ extension is one very efficient way of doing it.
Why MageAnts
The MageAnts Advanced Magento 2 Knowledge Base extension is a very thoughtfully designed extension with various features which are all very useful for sellers. On purchasing this extension, you can also avail:
- Free lifetime updates
- 90 days free support
- 30 days money-back guarantee
- Quick Support
Magento 2 FAQ Extension allows store owners to create the Ajax based category wise FAQ listing page. This helps you to create a list of multiple questions with answers for your Magento 2 website. Here, you can start writing knowledge base articles and assigning them to created categories.
Yes, you can create a separate category for different FAQ pages.
Yes, we provide search functionality for frontend users.
Yes, you can enable pagination. If you have more than 10 FAQs, then automatically rest will display on another page.
Yes, you can add order number for all FAQs.
Yes, you can include CMS block on the FAQ page.
Yes, it works with a multi-store view as well.
You can enable Magento 2 FAQ extension from backend configuration store --> Configuration --> FAQ, You can create FAQ from FAQ grid --> FAQ.
You're reviewing: FAQ
Current version number: 2.0.9
Date :- 28/05/2021
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Bug fixed
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--> Confirmation message displayed wrong when admin deleted Category and FAQ record. MageAnts team resolved this issue in all Magento versions.
Current version number: 2.0.8
Date :- 07/01/2021
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Bug fixed
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--> When customer search FAQ and click on FAQ then it's redirect to particular FAQ search, Mageants resolved issue in all Magento version.
Date :- 13/07/2020
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Bug fixed
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--> MageAnts add new functionality in FAQ extension now if multiple FAQ available then admin also set pagination for FAQ.
--> When admin run setup:di:compile command in magento 2.1 version then display error, resolved issue in all magento version.
--> Change background color when find FAQ on search textbox.
Current version number: 2.0.6
Date :- 26/11/2019
************************************************************
Bug fixed
************************************************************ -→ When user save FAQ category from backend then sort order text box is automatically blank in category -→ https://nimb.ws/MJVjfQ
-→ Sort order option not work when user import category using CSV file, now solve issue and working fine in all Magento Version.
Version number: 2.0.5
Date :- 19/11/2019
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Bug fixed
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-→ Menu for FAQ categories is not working for ACL resources, Now issue fixed and working fine in all Magento Version.
Version number: 2.0.4
Date :- 01/10/2019
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Bug fixed
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-→ MageAnts add sorting option in FAQ extension now also admin sort category option from backend. Working fine in all Magento Version.
Current version number: 2.0.3
Date :- 22/04/2019
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Bug fixed
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-→ When the user adds images in FAQ than the image not upload.
-→ Import sample file download function was missing. So admin directly download a sample CSV file.
-→ Developed own import function, Magento 2.3 SKU issue will not affect anymore.
-→ Insert Variable button was not working in FAQ form's answer field, Now all issue working fine in all Magento Version.
Current version number: 2.0.2
Date :- 11/03/2019
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Bug fixed
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-→ MageAnts update FAQ extension in the latest Magento 2.3 Version, Now extension working with all Magento Version.
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Current version number: 2.0.2
Date :- 16/01/2019
************************************************************
Bug fixed
************************************************************
-→ Update module version name in composer.json file same as module.xml file.
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