FAQ for Magento 2
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Compatible Magento Version 2.1, 2.2, 2.3, 2.4

FAQ For Magento 2

Magento 2 FAQ Extension helps store owners set up an informative FAQ page about their product and services in a more systematic format. This module enables customers to check common queries and ask and get answered on the knowledge base and FAQ lists.

  • Add static blocks above the FAQs to highlight important content.
  • Import the FAQs directly to the web page of your website.
  • Make your FAQ web page more organized using a paging feature.
  • Add a question search bar on the FAQ page.
  • Use the Ajax-based redirection for question categories for better efficiency.
  • Create FAQ page and display URL in top links.
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How to create a FAQ page in Magento 2?

  • Install FAQ Magento 2 extension in your store.
  • You can enable extension from store --> Configuration --> Mageants --> FAQ.
  • You can set other configuration as per your need and requirement.
  • Go to FAQ and create FAQ and FAQ categories.
  • Go to frontend FAQ page URL display in header of the site.
  • Click on FAQ URL, you will redirect to FAQ page.

How Does Magento FAQ Extension Work?

As an e-com seller, you must be familiar with the doubts and apprehensions that would bother your clients. That is why using the MageAnts FAQ extension for Magento 2 you can create a separate informative FAQs page for your customer. Here, you can list detailed and explanatory answers to all the common questions that shoppers usually have.

You can assign the categories, numbers, etc. You can organize all the questions in a systematic and approachable format. Thus, using this MageAnts FAQ Magento 2, you can reach out to a number of customers at a time. You can solve their doubts together in one go.

When we talk about filling the information gap between products and customers then we have one more extension Product Question Answers which helps you to convert a potential buyer into customers if they got clear information about your products. Use this extension to create a specific FAQ for your product and display them on the product page.

Benefits of FAQ for Magneto 2

  • FAQ module Magento 2 makes your FAQ page more organized, informative & displays questions more systematically.
  • Improves the site navigation and SEO for higher rank on search engines.
  • Better customer experience by delivering quick information about products & services.
  • Easily address the customer service issues and solve customers’ doubts without any extra effort.
  • Higher audience engagement for better retention

Why Does Your Store Need FAQ Extension Magento 2?

E-commerce purchasing is different from ‘brick and mortar’ shopping for obvious reasons. One other peculiar thing which sets the two apart is the hesitation and skepticism that the shoppers have in the case of e-com. And even if they do agree to shop online, they have a lot of questions and doubts regarding the shopping policies of the website. They might want to know whether the products purchased are returnable, how the returns are carried out, the refund procedure, etc.

As an efficient e-com seller, it is your responsibility to clear your customers' doubts and answer their questions. While some different questions require individual responses, there are typically a lot of common questions that hit the minds of the shoppers. An easy way to answer them all together is by creating FAQs. The Magento 2 Knowledge Base is an efficient way of doing it.

Why MageAnts

The MageAnts Magento 2 FAQ extension is a very thoughtfully designed extension with various features which are all very useful for sellers. On purchasing this extension, you can also avail:

  • Free lifetime updates
  • 90 days free support
  • 30 days money-back guarantee
  • Quick Support
What is Magento 2 FAQ Extension?

Magento 2 FAQ Extension allows store owners to create the Ajax based category wise FAQ listing page. This helps you to create a list of multiple questions with answers for your Magento 2 website. Here, you can start writing knowledge base articles and assigning them to created categories.

Is it possible to create a different category for different FAQs?

Yes, you can create a separate category for different FAQ pages.

Is there any search functionality available in your FAQ extension?

Yes, we provide search functionality for frontend users.

Can I add pagination for my long list of FAQs?

Yes, you can enable pagination. If you have more than 10 FAQs, then automatically rest will display on another page.

Is it possible to assign an order number for all FAQs?

Yes, you can add order number for all FAQs.

Is it possible to add CMS block on FAQ Page?

Yes, you can include CMS block on the FAQ page.

Is it work with a multi-store view?

Yes, it works with a multi-store view as well.

How can I create a FAQ page in Magento 2?

You can enable Magento 2 FAQ extension from backend configuration store --> Configuration --> FAQ, You can create FAQ from FAQ grid --> FAQ.

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Current version number: 2.0.9
Date :- 28/05/2021
************************************************************
Bug fixed
************************************************************
--> Confirmation message displayed wrong when admin deleted Category and FAQ record. MageAnts team resolved this issue in all Magento versions.


Current version number: 2.0.8
Date :- 07/01/2021
************************************************************
Bug fixed
************************************************************
--> When customer search FAQ and click on FAQ then it's redirect to particular FAQ search, Mageants resolved issue in all Magento version.


Current version number: 2.0.7
Date :- 13/07/2020
************************************************************
Bug fixed
************************************************************
--> MageAnts add new functionality in FAQ extension now if multiple FAQ available then admin also set pagination for FAQ.
--> When admin run setup:di:compile command in magento 2.1 version then display error, resolved issue in all magento version.
--> Change background color when find FAQ on search textbox.


Current version number: 2.0.6
Date :- 26/11/2019
************************************************************
Bug fixed
************************************************************ -→ When user save FAQ category from backend then sort order text box is automatically blank in category -→ https://nimb.ws/MJVjfQ
-→ Sort order option not work when user import category using CSV file, now solve issue and working fine in all Magento Version.

Version number: 2.0.5
Date :- 19/11/2019
************************************************************
Bug fixed
************************************************************
-→ Menu for FAQ categories is not working for ACL resources, Now issue fixed and working fine in all Magento Version.

Version number: 2.0.4
Date :- 01/10/2019
************************************************************
Bug fixed
************************************************************
-→ MageAnts add sorting option in FAQ extension now also admin sort category option from backend. Working fine in all Magento Version.

Current version number: 2.0.3
Date :- 22/04/2019
************************************************************
Bug fixed
************************************************************
-→ When the user adds images in FAQ than the image not upload.
-→ Import sample file download function was missing. So admin directly download a sample CSV file.
-→ Developed own import function, Magento 2.3 SKU issue will not affect anymore.
-→ Insert Variable button was not working in FAQ form's answer field, Now all issue working fine in all Magento Version.

Current version number: 2.0.2
Date :- 11/03/2019
************************************************************
Bug fixed
************************************************************
-→ MageAnts update FAQ extension in the latest Magento 2.3 Version, Now extension working with all Magento Version.
******************************************************************************************************************************************************************************************

Current version number: 2.0.2
Date :- 16/01/2019
************************************************************
Bug fixed
************************************************************
-→ Update module version name in composer.json file same as module.xml file.

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