FAQ for Magento 2
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FAQ For Magento 2

Magento 2 FAQ Extension helps store owners set up an informative FAQ page about their product and services in a more systematic format. This module enables customers to check common queries and ask and get answered on the knowledge base and FAQ lists.

  • Add static blocks above the FAQs to highlight important content.
  • Import the FAQs directly to the web page of your website.
  • Make your FAQ web page more organized using a paging feature.
  • Add a question search bar on the FAQ page.
  • Use the Ajax-based redirection for question categories for better efficiency.
  • Create FAQ page and display URL in top links.
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Magento 2.0.x - 2.4.X
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How Does It Work??

As an e-com seller, you must be familiar with the doubts and apprehensions that would bother your clients. That is why using the MageAnts FAQ extension for Magento 2 you can create a separate informative FAQs page for your customer. Here, you can list detailed and explanatory answers to all the common questions that shoppers usually have.

You can assign the categories, numbers, etc. You can organize all the questions in a systematic and approachable format. Thus, using this MageAnts FAQ plugin, you can reach out to a number of customers at a time. You can solve their doubts together in one go.

When we talk about filling the information gap between products and customers then we have one more extension Product Question Answers which helps you to convert a potential buyer into customers if they got clear information about your products. Use this extension to create a FAQ specific to your product and display the same to the product page.

Why MageAnts

The MageAnts Advanced Magento 2 Knowledge Base extension is a very thoughtfully designed extension with various features which are all very useful for sellers. On purchasing this extension, you can also avail:

  • Free lifetime updates
  • 90 days free support
  • 30 days money-back guarantee
  • Quick Support

Why needed?

E-commerce purchasing is different from ‘brick and mortar’ shopping for obvious reasons. One other peculiar thing which sets the two apart is the hesitation and skepticism that the shoppers have in the case of e-com. And even if they do agree to shop online, they have a lot of questions and doubts regarding the shopping policies of the website. They might want to know whether the products purchased returnable, how are the returns carried out, what is the refund procedure, etc.

As an efficient e-com seller, it is your responsibility to clear the doubts and answer their questions. While some different questions need individual responses, there are usually a lot of common questions that hit the minds of the shoppers. An easy way out to answer them all together is creating FAQs. The MageAnts Magento 2 FAQ extension is one very efficient way of doing it.

What is Magento 2 FAQ Extension?

Magento 2 FAQ Extension allows store owners to create the Ajax based category wise FAQ listing page. This helps you to create a list of multiple questions with answers for your Magento 2 website. Here, you can start writing knowledge base articles and assigning them to created categories.

Is it possible to create a different category for different FAQs?

Yes, you can create a separate category for different FAQ pages.

Is there any search functionality available in your FAQ extension?

Yes, we provide search functionality for frontend users.

Can I add pagination for my long list of FAQs?

Yes, you can enable pagination. If you have more than 10 FAQs, then automatically rest will display on another page.

Is it possible to assign an order number for all FAQs?

Yes, you can add order number for all FAQs.

Is it possible to add CMS block on FAQ Page?

Yes, you can include CMS block on the FAQ page.

Is it work with a multi-store view?

Yes, it works with a multi-store view as well.

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Current version number: 2.0.6
Date :- 26/11/2019
Bug fixed
************************************************************ -→ When user save FAQ category from backend then sort order text box is automatically blank in category -→ https://nimb.ws/MJVjfQ
-→ Sort order option not work when user import category using CSV file, now solve issue and working fine in all Magento Version.

Version number: 2.0.5
Date :- 19/11/2019
Bug fixed
-→ Menu for FAQ categories is not working for ACL resources, Now issue fixed and working fine in all Magento Version.

Version number: 2.0.4
Date :- 01/10/2019
Bug fixed
-→ MageAnts add sorting option in FAQ extension now also admin sort category option from backend. Working fine in all Magento Version.

Current version number: 2.0.3
Date :- 22/04/2019
Bug fixed
-→ When the user adds images in FAQ than the image not upload.
-→ Import sample file download function was missing. So admin directly download a sample CSV file.
-→ Developed own import function, Magento 2.3 SKU issue will not affect anymore.
-→ Insert Variable button was not working in FAQ form's answer field, Now all issue working fine in all Magento Version.

Current version number: 2.0.2
Date :- 11/03/2019
Bug fixed
-→ MageAnts update FAQ extension in the latest Magento 2.3 Version, Now extension working with all Magento Version.

Current version number: 2.0.2
Date :- 16/01/2019
Bug fixed
-→ Update module version name in composer.json file same as module.xml file.

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