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FAQ for Magento 2
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Compatible Magento Version 2.1, 2.2, 2.3, 2.4
FAQ For Magento 2
Magento 2 FAQ is a powerful tool that helps store owners to create and customize an informative FAQ page with systematic details about their products and services. Improve user experience by answering common questions and enhancing visibility in search engines.
- Easily Add and Customize FAQs for better user experience.
- Add CMS static blocks on FAQ Page to highlight important content.
- Import FAQ rapidly.
- Make your FAQ web page more organized using a paging feature.
- Quickly search FAQ.
- Use the Ajax-based redirection for question categories for better efficiency.
- Easily Create Unlimited Categories and Set FAQs Category wise.
- Display FAQ page URL at top of the website.
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Key Features of Magento 2 FAQ
Easily Add and Customize FAQs for better user experience
- With the help of the Magento 2 FAQ module, the store owner can easily add and customize the most frequently asked questions on the FAQ page and puts all answers in one place and saves customers time.
- Store owners can:
- Add Various FAQs & FAQ Pages.
- Add FAQ categories
- Add answer with variable and widget using WYSIWYG editor
- Edit status for enable/disable FAQ
- Sorting and filtering FAQs for the order to display FAQs and supporting their customers instantly.
Add CMS static blocks on FAQ Page
- Apart from listing stunning questions and answers related to your website's product and service, this extension allows you to add CMS static blocks on the Magento 2 FAQ page. You can select and assign static blocks from the configuration admin panel.You can display a lot of dynamic and exciting content about your store's products, services for better engagement and retention right above the FAQs.
Quickly Import FAQ and FAQ Categories
- The Magento store owners can directly import FAQs on any page from the admin panel by selecting the entity type with Magento 2 product FAQ extension. Thus, you can wrap up your work quicker.
List FAQs with paging feature
- This brilliant paging feature enables you to manage and display all the FAQs ‘page number’ wise. Thus, you don’t have to clutter them all into a single page.
Quickly search FAQ
- Our extension comes up with a search bar function strategy. Using it, you can add a search box to the FAQ page. With the help of Magento 2 FAQ, Customers can search and find their queries faster by simply typing some in the search bar. This saves their time since they don’t have to go through the entire list. And in this way, it enhances the user experience and makes website visitors happy.
Category redirection based on Ajax
- We have made this extension to be speed optimized. That is why we have used Ajax redirection system for it. This means that a viewer does not have to load another page for viewing a different category. They can immediately access the contents of another category simply by clicking on it.
Easily Create Unlimited Categories and Set FAQs Category wise
- The store owners can easily create unlimited number of categories and questions from the backend using this extension.
- The Magento 2 knowledge base extension allows the admin to set the FAQs too category-wise. So customers can immediately search the FAQ for a particular category from the search box and save their time with this AJAX system.
Display FAQ page URL at top of the website
- With this extension, admin can add an FAQ page link at the website header. So customers can directly visit the FAQ page, from any of the website pages.
How to create a FAQ page in Magento 2?
- Install MageAnts FAQ Magento 2 extension in your store.
- You can enable extension from store --> Configuration --> Mageants --> FAQ.
- You can set other configuration as per your need and requirement.
- Go to FAQ and create FAQ and FAQ categories.
- Go to frontend FAQ page URL display in header of the site.
- Click on FAQ URL, you will redirect to FAQ page.
How Does FAQ module Magento 2 Work?
As an eCommerce seller, you must be familiar with the doubts and apprehensions that would bother your clients. By using the FAQ extension for Magento 2 you can create a separate informative FAQs page for your customer. Here, you can list detailed and explanatory answers to all the common questions that shoppers usually have.
You can assign the related categories, and numbers, to the questions. You can organize all the questions in a systematic and approachable format. Thus, using this MageAnts FAQ Magento 2, you can reach out to a number of customers at a time. You can solve their doubts together in one go.
When we talk about filling the information gap between products and customers then we have one more extension Product Question Answers which helps you to convert a potential buyer into customers if they got clear information about your products. Use this extension to create a specific FAQ for your product and display them on the product page.
Benefits of FAQ for Magneto 2
- Magento 2 FAQ makes your FAQ page more organized, informative & displays questions more systematically.
- Improves the site navigation and SEO for higher rank on search engines.
- Better customer experience by delivering quick information about products & services.
- Easily address the customer service issues and solve customers’ doubts without any extra effort.
- Higher audience engagement for better retention
Why Does Your Store Need FAQ Extension Magento 2?
E-commerce purchasing is different from ‘brick and mortar’ shopping for obvious reasons. One other peculiar thing which sets the two apart is the hesitation and skepticism that the shoppers have in the case of e-com. And even if they do agree to shop online, they have a lot of questions and doubts regarding the shopping policies of the website. They might want to know whether the products purchased are returnable, how the returns are carried out, the refund procedure, etc.
The well-organized FAQ pages are an essential part of the website because it helps to solve customers' queries quickly. It helps to establish trust with your targeted audience and improve site visits. As an efficient eCommerce seller, it is your responsibility to clear your customers' doubts and answer their questions. An easy way to answer them all together is by creating FAQs.
Why MageAnts
The MageAnts Magento 2 FAQ extension is a very thoughtfully designed extension with various features which are all very useful for sellers. On purchasing this extension, you can also avail:
- Free lifetime updates
- 90 days free support
- 30 days money-back guarantee
- Quick Support
What is Magento 2 FAQ Extension?
Magento 2 FAQ Extension allows store owners to create the Ajax based category wise FAQ listing page. This helps you to create a list of multiple questions with answers for your Magento 2 website. Here, you can start writing knowledge base articles and assigning them to created categories.
Is it possible to create a different category for different FAQs?
Yes, you can create a separate category for different FAQ pages.
Is there any search functionality available in your FAQ extension?
Yes, we provide search functionality for frontend users.
Can I add pagination for my long list of FAQs?
Yes, you can enable pagination. If you have more than 10 FAQs, then automatically rest will display on another page.
Is it possible to assign an order number for all FAQs?
Yes, you can add order number for all FAQs.
Is it possible to add CMS block on FAQ Page?
Yes, you can include CMS block on the FAQ page.
Is it work with a multi-store view?
Yes, it works with a multi-store view as well.
How can I create a FAQ page in Magento 2?
You can enable Magento 2 FAQ extension from backend configuration store --> Configuration --> FAQ, You can create FAQ from FAQ grid --> FAQ.
You're reviewing: FAQ
Current version number: 2.1.0
Date :- 15/05/2023
************************************************************
Bug fixed
************************************************************
--> MageAnts team make extension compatible with latest magento 2.4.6 version.
Current version number: 2.0.9
Date :- 28/05/2021
************************************************************
Bug fixed
************************************************************
--> Confirmation message displayed wrong when admin deleted Category and FAQ record. MageAnts team resolved this issue in all Magento versions.
Current version number: 2.0.8
Date :- 07/01/2021
************************************************************
Bug fixed
************************************************************
--> When customer search FAQ and click on FAQ then it's redirect to particular FAQ search, Mageants resolved issue in all Magento version.
Date :- 13/07/2020
************************************************************
Bug fixed
************************************************************
--> MageAnts add new functionality in FAQ extension now if multiple FAQ available then admin also set pagination for FAQ.
--> When admin run setup:di:compile command in magento 2.1 version then display error, resolved issue in all magento version.
--> Change background color when find FAQ on search textbox.
Current version number: 2.0.6
Date :- 26/11/2019
************************************************************
Bug fixed
************************************************************ -→ When user save FAQ category from backend then sort order text box is automatically blank in category -→ https://nimb.ws/MJVjfQ
-→ Sort order option not work when user import category using CSV file, now solve issue and working fine in all Magento Version.
Version number: 2.0.5
Date :- 19/11/2019
************************************************************
Bug fixed
************************************************************
-→ Menu for FAQ categories is not working for ACL resources, Now issue fixed and working fine in all Magento Version.
Version number: 2.0.4
Date :- 01/10/2019
************************************************************
Bug fixed
************************************************************
-→ MageAnts add sorting option in FAQ extension now also admin sort category option from backend. Working fine in all Magento Version.
Current version number: 2.0.3
Date :- 22/04/2019
************************************************************
Bug fixed
************************************************************
-→ When the user adds images in FAQ than the image not upload.
-→ Import sample file download function was missing. So admin directly download a sample CSV file.
-→ Developed own import function, Magento 2.3 SKU issue will not affect anymore.
-→ Insert Variable button was not working in FAQ form's answer field, Now all issue working fine in all Magento Version.
Current version number: 2.0.2
Date :- 11/03/2019
************************************************************
Bug fixed
************************************************************
-→ MageAnts update FAQ extension in the latest Magento 2.3 Version, Now extension working with all Magento Version.
******************************************************************************************************************************************************************************************
Current version number: 2.0.2
Date :- 16/01/2019
************************************************************
Bug fixed
************************************************************
-→ Update module version name in composer.json file same as module.xml file.
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