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Add a new feature to your e-com website wherein customers can ask product-specific questions and can get a reply for the same using MageAnts Magento 2 Product Questions Answers extension. This makes your website more trustworthy and interactive.
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This Magento 2 Product Questions Answer extension provides you with an interactive and beneficial feature for your website. Using this, your customers can ask questions from you and seek responses from you regarding the same. Using this extension, you can then reply to all their queries and provide them with satisfactory answers or other customers who have some knowledge about the product can also answer.
Such a mechanism on your website can help your customers trust you more. It helps your brand’s reputation building as well as helps you increase the sales conversion rate of your website.
The Product QA extension by MageAnts is a 100% open source extension which comes with a lot of useful features and benefits. On purchasing this extension now, you can also avail the following benefits:
The recent surge in the popularity of the e-commerce market can be accounted for by a lot of factors. It provides convenience, an elaborate choice range, discounted prices, and whatnot. However, e-commerce comes with its own faults. Especially if you are an independent e-com seller, you might have to face a lot of problems.
One such problem is the inability to answer the doubts and queries of your clients. Unlike brick-and-mortar sellers, e-com sellers cannot have first-hand interaction with their clients. Thus, they cannot directly respond to their problems or answer their questions. This causes a troublesome situation because customers usually have some questions which they need an answer to.
To solve this problem of yours and help you be a more responsible and answerable e-com seller, we have come up with the MageAnts Product Question Answer Extension for Magento 2. This extension helps you have first-hand communication with your clients and allows you to answer their product questions personally or other users can also do the same.
Magento 2 Product Question Answer extension allow your customers to ask questions about your products from product pages to add an extra piece of information about the product. With the help of this, customers can ask questions as well as answer them to provide more detailed information about the same product.
You can add Google captcha from the backend.
Yes, you can filter questions by sorting the option from the frontend.
No, first, it will get submitted in the backend, and after approval of admin, it will be displayed in the frontend.
Yes, it is possible.
Yes, when a new item gets added, then email sent to all the customers.
Yes, customers can like and hate the question and answer.
Current version number: 2.0.3
Date:- 24/05/2019
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Bug fixed
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→ MageAnts enhancement in Product Question and Answer extension now email send to admin and user when user post question also when any other user gives the answer of the question then also email send to admin and user.
→ When the admin gives the answer to a question then also email send to the user who posts the question.
→ Sometime in some question multiple answer post by a different user, So give separate configuration in the admin panel, if admin set email to all then email sends to all user who connected with the question.
→ When new question post then email send to user who already answered previous questions.
Version number: 2.0.2
Date:- 11/03/2019
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Bug fixed
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- MageAnts update Product Question Answer extension in the latest Magento 2.3 version, Now extension working with all Magento version.
Current version number: 2.0.2
Date :- 01/01/2019
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Bug fixed
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→ When User add multiple questions then sometimes like/dislike button not working, now issue solve and working fine in all Magento version.
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Current version number: 2.0.1
Date :- 20/7/2018
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Bug fixed
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→ When Enable captcha from backend then captcha not working in the frontend, also design not display proper, now solve and working fine.
→ When we submit a question from the frontend then design issue in message display, message display in a different position, now solve it, and working fine.
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