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Product Questions Answers for Magento 2
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Compatible Magento Version 2.1, 2.2, 2.3, 2.4
Product Questions Answers For Magento 2
Magento 2 Product Questions and Answers extension allows store admins to set up a questions and answers section for their products. With the help of this, customers can ask the admin questions regarding their products and then customers and admin can both respond to queries. In addition to this, customers can also up-vote and down-vote the responses as required.
- Moderate the questions and answers before they get published.
- Control character limit for questions and number of questions for each page.
- Enable/disable captcha from the question form for security.
- Add a sorting/search feature in the questions for customer convenience.
- Send emails to clients regarding newly answered questions related to their questions.
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Key Features of Magento 2 Product Questions Answers
Easily Approve Customer's Question and Answer
- Create product related FAQs smartly. With Magento 2 Product Question Answers, you can allow your customers to ask all the questions they may have regarding the product.
- Sometimes, product details are not enough. Customers can have queries and questions about the product. They can ask questions if you have this module in your store. You can easily edit and delete the questions answers as an admin.
Like/Dislike specific questions and answers
- You can monitor all the questions and answers on your e-com website. Apart from monitoring, the Magento 2 product questions module allows users to like or dislike specific questions and answers. Approve user generated content on your website.
- This helps other customers to know the authenticity or validity of the content.
Easily let your customers search the questions
- Amidst a number of different questions, your customers might not be able to find the questions that they are looking for.
- In order to make the website more user-friendly, we also allow you to add a search and sorting feature. This helps the customers to easily look for the questions they need using search. Customers can easily sort questions simply by applying these filters.
- Latest First
- Oldest First
- Most liked
- Most Disliked
Question Character, Captcha and Email functionality
- Easily reply to frequently asked questions with Magento 2 Product Question Extension.
- Select the limit for the number of the questions you want to display product page question answer tab.
- Set maximum characters for the question.
- Enable or disable captcha.
- Send email to your customers when they submit questions and get an answer.
Send customised email to Customers regarding questions and answers
- When a customer asks a question, they receive a mail to notify them that their question has been submitted, and they can wait for the owner's approval and answer. If someone posts some answers regarding a question related to what a given customer has asked, Product Questions Magento 2 sends an e-mail to them regarding the same. Magento 2 Product Questions will also notify admin via email for new questions and new answers.
- We provide you with complete control of your website’s functioning. That is why we also allow you to customise the email settings completely according to your needs. You can create and edit email templates easily from the backend. Set email subject line, modify css template however you want.
How to configure product questions and answers in Magento 2?
- Install Product question answer Magento 2 extension in your store.
- You can enable extension from store --> Configuration --> Mageants --> Product question answer.
- You can set other configuration as per your need and requirement.
- Customer can ask question from product details page.
- Add email and question at time of ask question submit.
- Admin can reply of question ask by customer.
- All communication work using emails also.
- If any 3rd person ask question then also all other ask question customer receive email of new question.
How Does This Work?
This Magento 2 Questions and Answer extension provides you with an interactive and beneficial feature for your website. Using this, your customers can ask questions from you and seek responses from you regarding the same. Using this extension, you can then reply to all their queries and provide them with satisfactory answers, or other customers who have some knowledge about the product can also answer.
Such a mechanism on your website can help your customers trust you more. It helps your brand’s reputation building as well as helps you increase the sales conversion rate of your website.
Want to customise Product Questions Magento 2 as you want? Feel free to contact us.
Why MageAnts?
Magento 2 Questions and Answers plugin by MageAnts is a 100% open-source extension that comes with many useful features and benefits. On purchasing this extension now, you can also avail of the following benefits:
- Free lifetime updates
- 90 days free support
- 30 days money-back guarantee
- Quick Support
Why Use Magento 2 Product Questions and Answers Extension?
The recent surge in the popularity of the e-commerce market can be accounted for by many factors. It provides convenience, an elaborate choice range, discounted prices, and whatnot. However, e-commerce comes with its faults. Especially if you are an independent e-com seller, you might have to face a lot of problems.
One such problem is the inability to answer the doubts and queries of your clients. Unlike brick-and-mortar sellers, e-com sellers cannot have first-hand interaction with their clients. Thus, they cannot directly respond to their problems or answer their questions. This causes a troublesome situation because customers usually have some questions to which they need an answer.
To solve this problem of yours and help you be a more responsible and answerable e-com seller, we have come up with the MageAnts Product Question Magento 2 extension that helps you have first-hand communication with your clients and allows you to answer their product questions personally or other users can also do the same.
You can also have a look at our extension named FAQ for Magento 2 as it is built for a similar purpose only. You can organize a FAQ module for your website where you can list to provide the answers in detail and self-explanatory way of all the common questions that customers might have. FAQ is one of the easy ways to clear doubts of customers efficiently.
What is Magento 2 Product Question and Answer?
Magento 2 Product Question Answer extension allow your customers to ask questions about your products from product pages to add an extra piece of information about the product. With the help of this, customers can ask questions as well as answer them to provide more detailed information about the same product.
Is it possible to add Google captcha while asking questions and answers?
You can add Google captcha from the backend.
Can I filter questions from the frontend?
Yes, you can filter questions by sorting the option from the frontend.
Would the question asked by the customer directly get published in frontend?
No, first, it will get submitted in the backend, and after approval of admin, it will be displayed in the frontend.
Is it possible to send a notification email when the customer and admin answer the question?
Yes, it is possible.
Is it possible to send an email if the new question gets added to the customer for asking the answer to the previous question?
Yes, when a new item gets added, then email sent to all the customers.
Can the customer like or dislikes the question and answer?
Yes, customers can like and hate the question and answer.
You're reviewing: Product Questions Answers
Current version number - 2.0.5
Date - 12/09/2023
*************************************************************************
New Features Added
*************************************************************************
--> Image cannot be added using WYSIWYG Editor.
--> Remove html tag from productQA grid.
--> Adding a checkbox "Is Question Private".
--> Adding a WYSIWYG Editor for Admin Replys in the Backend.
--> The search function only searches through the text of the questions and the answers.
--> When answering a question from the Backend, the fields "Name" and "Email" should already be autofilled with the currently logged in admin user. After the answer (with your custom WYSIWYG editor) is submitted, it should be automatically approved.
--> Set Loader on Like and dislike button.
Current version number - 2.0.4
Date - 03/01/2023
*******************************************************************
Coding Standard
*******************************************************************
==> Mageants team makes this extension coding as per the Magento standard compatible with the latest Magento version.
Current version number: 2.0.3
Date:- 24/05/2019
****************************************************************
Bug fixed
****************************************************************
→ MageAnts enhancement in Product Question and Answer extension now email send to admin and user when user post question also when any other user gives the answer of the question then also email send to admin and user.
→ When the admin gives the answer to a question then also email send to the user who posts the question.
→ Sometime in some question multiple answer post by a different user, So give separate configuration in the admin panel, if admin set email to all then email sends to all user who connected with the question.
→ When new question post then email send to user who already answered previous questions.
Version number: 2.0.2
Date:- 11/03/2019
****************************************************************
Bug fixed
****************************************************************
- MageAnts update Product Question Answer extension in the latest Magento 2.3 version, Now extension working with all Magento version.
Current version number: 2.0.2
Date :- 01/01/2019
************************************************************
Bug fixed
************************************************************
→ When User add multiple questions then sometimes like/dislike button not working, now issue solve and working fine in all Magento version.
************************************************************
Current version number: 2.0.1
Date :- 20/7/2018
************************************************************
Bug fixed
************************************************************
→ When Enable captcha from backend then captcha not working in the frontend, also design not display proper, now solve and working fine.
→ When we submit a question from the frontend then design issue in message display, message display in a different position, now solve it, and working fine.
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