RMA

Magento 2 RMA



MageAnts Magento 2 RMA extension helps your customers to request returns for the products they are not satisfied with while it helps you to manage all these return requests. Thus, it adds a crucial e-com feature to your website which is otherwise not provided by Magento.




  • Set various conditions and milestones for a return request and authorization.

  • Manage various aspects, like reasons, the package condition, status, etc.

  • Allow customers to place one or multiple return requests at a time.

  • Admin and customers can comment on the return requests

  • Send a return request confirmation e-mail to your clients.

  • Design custom templates for return authorisation emails.


x
Magento 2.0.x - 2.3.X

Regular Price: $139.00

Special Price $99.00

  • 30-DAYS
    MONEY BACK

  • 100%
    Open Source

  • FREE
    UPDATE

Magento Certified Developers

Availability: In stock

Description

Additional Information

Great flexibility in setting Milestones and Conditions for returns
  • In order to ensure that you won’t have to incur any losses due to the returns, you as a seller need to set some rules, regulation, milestones and conditions for the returns. This extension provides you with optimum flexibility to do that. You can easily set all the conditions according to your company policy.
Powerful return management tool to create multiple RMA requests
  • If you have this extension enabled, your customers can easily place multiple return requests on your website. For example, they have a lot of items in their cart and a few of them are not up to the mark, they can choose all the items that need to be returned with this extension.
RMA requests per item
  • The extension also enables customers to place RMA requests for individual items of a cart instead of multiple items.
Backend configuration for properties like Reasons, Package Conditions, Resolutions, Delivery Status and RMA Status
  • When a customer places a return request, there is a certain reason why they are not satisfied with the product. The extension helps you gather this information from the customers by allowing you to edit backend configurations. You can also manage other things like the package conditions, resolutions, delivery status, RMA status, etc. all from the backend.
Return reason and request management
  • As a seller, you need to manage the return requests and also understand the flaws due to which your customers are returning the products. Our extension helps you manage both of these things very conveniently from the backend.
Email Template configuration for RMA
  • When the return requests of customers are confirmed, you need to send them a confirmation email. Our extension allows you to configure the template for this email according to your requirements. Thus, you can be sure that the right message is sent to the customers according to your preference.
RMA comment for admin and customer
rma-comments.png
  • Apart from the e-mail, our extension also allows a different mode of communication for the RMA requests. The admin, as well as the customers, are allowed to add a comment so that the other party knows the issues.
RMA Policy configuration from the backend
  • The return policy that you need to specify for the returns placed on your website can also be configured from the backend of our MageAnts Magento 2 RMA.

How Does This Work?

The Magento 2 extension for Return Merchandise Authorization is designed to help Magento 2 e-com sellers with the product returns on their website. While the option of returning merchandise is very helpful for the customers of concern, it can be an exhilarating task for the sellers.

While customers need to have access to such options, sellers have to regulate these activities in order to stay protected from any frauds or losses. That is why sellers have to design certain milestones and settings which would help them regulate these activities. The extension helps them set these conditions as well as manage the return requests.

MageAnts Magento 2 RMA

Magento 2 RMA is a 100% open source extension with a highly functional and responsive design. Apart from the extension features, sellers can avail other benefits also on purchasing this extension. The benefits include:

Why needed?

The only factor because of which online shopping doesn’t live up to its potential is Customer satisfaction. They can exchange products by visiting the physical store, but online E-com sites do not provide this functionality. Hence, to nullify this drawback one must use Magento 2 RMA which dispense customer to return their product.

Magento 2 RMA does not only bestow appraisals to the customer, by using Magento return and exchange suppliers spectrum in the client knowledge enriches. Here the questions arise is how to sanction a product exchange request. The answer lies in the extension only which provides Magento 2 product return management functionality which superintends the process of returns and exchange.

The customer can also return only one product which will head on to reform the brand loyalty. Not just economically, Magento 2 returns management is an inordinate component which even manages product returns efficiently. Returns have always been a factor to worry for the supplier as dealing with it is not less than a headache, but it is not going to be a walk in the park with the help of Magento 2 returns management.

User Guide

Product Attachments

RMA    Size: (2.1 MB)
Reviews

Customer Reviews 9 item(s)

Fantastic team
Over all rating
Value
Quality
Price
Easy setup! Support team was fantastic to work with, very responsive and helpful.
Review by John / (Posted on 10/4/2018)
Highly recommended
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Value
Quality
Price
We are extremely pleased and highly recommend Magento 2 RMA extension!
Review by Rodolfo / (Posted on 9/13/2018)
Great support
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Quality
Price
Nice solution. The support team is very helpful, fast and interactive.
Review by Martin / (Posted on 8/17/2018)
Very useful
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Price
Had no problem with installation and configuration. Thank you very much!
Review by Marcus / (Posted on 6/14/2018)
Innovative
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Sure a must have extension to have all the returns stored in one place. Review by Nicholas / (Posted on 4/24/2018)
Successful Testing
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Selling doesn't complete as a customer buy the product. It also includes after sales services, and store owners are tested, how they are providing it. These team members are making such a configuration in extension which is helpful to succeed in the eyes of customers. Review by Nesrine / (Posted on 6/22/2017)
Easy procedure
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This extension makes the tedious process of returns and exchange easy as it has simplest step by step process. Customers just have to request once for returns or exchange. They will get replaced in the shortest duration. Highly recommended! Review by Brooke / (Posted on 5/2/2017)
Powerful tool
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It is a powerful tool as it has two types of interface one is for the customer and one is for administrator. So it provides convenience for both the parties in exchange and returns. Our store customers can exchange or returns the products hassle free. It is enabled for all types of products.
Review by Henny Tervoort / (Posted on 2/17/2017)
helps to build strong customer relationships
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Price
It provides the best functionality of returning the products and/or exchanging it. This extension helps to build strong relationship with customers. They can reliably on us. so, ultimately they tend to buy repeatedly. Best extension! Review by Eva Heckova / (Posted on 1/12/2017)

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Change Log

Current version number: 2.0.1
Date :- 09/03/2019
************************************************************
Bug fixed
************************************************************
--> MageAnts update RMA extension in latest magento2.3 version, Now extension working with all magento version.
***************************************************************************************************************************************************************************

Current version number: 2.0.1
Date :- 16/01/2019
************************************************************
Bug fixed
************************************************************
--> Update module version name in composer.json file same as module.xml file.
***************************************************************************************************************************************************************************

Current version number: 2.0.1
Date :- 09/07/2018
************************************************************ Bug fixed ************************************************************
1) When we request for new RMA then display all product details, but problem in product price everytime product price display 0, so now this issue fixed. ==> http://nimb.ws/LBphDi
2) When we click on RMA then list of RMA display but i have many RMA request but see message like "You do not any RMA request list" means requested rma not display, now issue are fixed and request RMA display. ==> http://nimb.ws/GaeV74
3) when we submit comment from backend then display error message and page redirect to another page also we do not add comment from backend,
now we add comment from backend it's working fine, now issue are fixed. ==> http://nimb.ws/FVEgDP
4) User fill details for request RMA and submit the form from frontend then request for RMA not working and error display, Now user request for RMA is working fine now solve the issue. ==> http://nimb.ws/X3Ubtm
5) when we request for new RMA then we select order no from dropdown then submit the RMA Form, but we already select order no from dropdown and click on submit then also message display like this "Please select a product to request RMA", Now issue are fixed. ==> http://nimb.ws/Ec2Wxy
6) When we click on add new package condition from backend then new section not open. now fixed and working fine. ==> http://nimb.ws/DmqGTW
7) Solve the page cache issue for comment and RMA list on then customer dashboard.
8) We Differentiat RMA extension for Magento2.1.X and Magento2.2.X. because we facing data unserialize and serialize problem.
9) When save any data in backend then not display any message so user not understood what happen Data Save or not, now we submit anything then message display properly so user easily understand.