RMA
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RMA For Magento 2

MageAnts Magento 2 RMA extension helps your customers to request returns for the products they are not satisfied with while it helps you to manage all these return requests. Thus, it adds a crucial e-com feature to your website which is otherwise not provided by Magento.

  • Set various conditions and milestones for a return request and authorization.
  • Manage various aspects, like reasons, the package condition, status, etc.
  • Allow customers to place one or multiple return requests at a time.
  • Admin and customers can comment on the return requests
  • Send a return request confirmation e-mail to your clients.
  • Design custom templates for return authorisation emails.
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Magento 2.0.x - 2.3.X
Regular Price $139.00 Special Price $99.00
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How Does This Work?

The Magento 2 extension for Return Merchandise Authorization is designed to help Magento 2 e-com sellers with the product returns on their website. While the option of returning merchandise is very helpful for the customers of concern, it can be an exhilarating task for the sellers.

While customers need to have access to such options, sellers have to regulate these activities in order to stay protected from any frauds or losses. That is why sellers have to design certain milestones and settings which would help them regulate these activities. The extension helps them set these conditions as well as manage the return requests.

MageAnts Magento 2 RMA

Magento 2 RMA is a 100% open source extension with a highly functional and responsive design. Apart from the extension features, sellers can avail other benefits also on purchasing this extension. The benefits include:

Why needed?

The only factor because of which online shopping doesn’t live up to its potential is Customer satisfaction. They can exchange products by visiting the physical store, but online E-com sites do not provide this functionality. Hence, to nullify this drawback one must use Magento 2 RMA which dispense customer to return their product.

Magento 2 RMA does not only bestow appraisals to the customer, by using Magento return and exchange suppliers spectrum in the client knowledge enriches. Here the questions arise is how to sanction a product exchange request. The answer lies in the extension only which provides Magento 2 product return management functionality which superintends the process of returns and exchange.

The customer can also return only one product which will head on to reform the brand loyalty. Not just economically, Magento 2 returns management is an inordinate component which even manages product returns efficiently. Returns have always been a factor to worry for the supplier as dealing with it is not less than a headache, but it is not going to be a walk in the park with the help of Magento 2 returns management.

What is Magento 2 RMA?

Magento 2 Return Merchandise Authorization extension helps store owners to handle product returns and exchange request from your customers. The return procedure becomes clear and easy for both customer and store owner, with this extension.

Can RMA extension work in the guest user feature?

Yes, we have set the separate configuration for guest users. If you enable it to form a setting, it will work; otherwise, it will disable.

Can I specify a return period?

Yes, you can set a return period.

Can I set various reasons for return?

Yes, you can add your right for return.

Can I set an email to send to the customer for RMA?

Yes, you can send an RMA email to the customer.

Is it possible to add a comment when the customer returns the product?

Yes, the customer, as well as admin, can add a comment.

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Current version number: 2.0.2
Date :- 27/05/2020
************************************************************
Bug fixed
************************************************************
--> MageAnts add new functionality in RMA extension now RMA extension working for guest user(Not login customer group) also, Extension working fine in all magento version.

Current version number: 2.0.1
Date :- 09/03/2019
************************************************************
Bug fixed
************************************************************
--> MageAnts update RMA extension in latest magento2.3 version, Now extension working with all magento version.
***************************************************************************************************************************************************************************

Current version number: 2.0.1
Date :- 16/01/2019
************************************************************
Bug fixed
************************************************************
--> Update module version name in composer.json file same as module.xml file.
***************************************************************************************************************************************************************************

Current version number: 2.0.1
Date :- 09/07/2018
************************************************************ Bug fixed ************************************************************
1) When we request for new RMA then display all product details, but problem in product price everytime product price display 0, so now this issue fixed. ==> http://nimb.ws/LBphDi
2) When we click on RMA then list of RMA display but i have many RMA request but see message like "You do not any RMA request list" means requested rma not display, now issue are fixed and request RMA display. ==> http://nimb.ws/GaeV74
3) when we submit comment from backend then display error message and page redirect to another page also we do not add comment from backend,
now we add comment from backend it's working fine, now issue are fixed. ==> http://nimb.ws/FVEgDP
4) User fill details for request RMA and submit the form from frontend then request for RMA not working and error display, Now user request for RMA is working fine now solve the issue. ==> http://nimb.ws/X3Ubtm
5) when we request for new RMA then we select order no from dropdown then submit the RMA Form, but we already select order no from dropdown and click on submit then also message display like this "Please select a product to request RMA", Now issue are fixed. ==> http://nimb.ws/Ec2Wxy
6) When we click on add new package condition from backend then new section not open. now fixed and working fine. ==> http://nimb.ws/DmqGTW
7) Solve the page cache issue for comment and RMA list on then customer dashboard.
8) We Differentiat RMA extension for Magento2.1.X and Magento2.2.X. because we facing data unserialize and serialize problem.
9) When save any data in backend then not display any message so user not understood what happen Data Save or not, now we submit anything then message display properly so user easily understand.

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