Make your e-com website more interactive and useful by adding a contact form to it using this extension. The customers can use it to reach out to you for any query they have and you can revert back quickly.
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While making a purchase, every customer has many doubts in his/ her mind. They are unsure of certain things and they expect ample explanations from the sellers about the same. Quality, quantity, product type, price, packaging, and hundred other things might create uncertainties in the minds of the customers. And the responsibility to answer and resolve these problems lies in the hands of the seller.
Now the physical store sellers might do it very easily and conveniently. However, for e-com sellers, this becomes a considerably inconvenient task. They have to decipher ways to establish contact with the customers.
But with the Mageants Contact Form extension for Magento 2, this connection can be very easily established. The customers can easily contact the sellers and expect a quick reply.
The Mageants Contact Form extension is made for the convenience of the sellers and the customers. It creates a platform for them to communicate with each other via e-mails.
The sellers are allowed to create a custom ‘Contact Inquiry’ template on the website. The customers can use it to send their queries or issues to the sellers simply using their e-mail address. The sellers would receive this and can easily reply to the customer’s problems. Thus, the problem of the absence of a communication platform between the two is solved.
The Mageants Contact Form extension is a very practical and useful extension which can solve many issues for the sellers as well as the customers. Apart from a brilliant communication platform, by purchasing the Mageants Contact Form extension, you can also avail:
As a seller, you can customize your own contact inquiry email template. This would be used to facilitate the communication between you and your clients. Accounting to the customization option, you can choose the presentation of the email template. Thus, you can be sure to work with efficiency.
The admin panel of the Mageants Contact Form extension allows you to monitor all the inquiries that have been registered on your website. You can view, understand and decipher solutions for all the queries right from the backend admin panel.
The extension also enables you to save all the inquiries. For gaining a deeper insight into the evolving customer behaviour and your services, you can use these saved queries. You can go through them and understand your business transformation better.
As soon as a customer registers an inquiry on your website, you receive an email notification about the same on your registered email address. The customer also receives information about their inquiry on their respective email address.
Apart from the online contact form, the Mageants Contact Form extension allows you to add the extra edge to your website as well. It allows you to display your company outlet’s location on Google Maps. This helps your clients reach out to you quicker since all they have to do is navigate to your store.