At MageAnts, we offer flexible support packages to suit businesses of all sizes and needs:
Hourly Support Packages
Perfect for small fixes or one-time technical support. You can purchase hourly blocks and use them as needed—ideal for merchants who need occasional Magento assistance.
- 40 Hours Support Plan - $1000
- 80 Hours Support Plan - $1840
- 100 Hours Support Plan - $2200
Monthly Support Plans
These include a set number of hours per month with a discounted rate and priority support. They're great for ongoing maintenance, bug fixing, updates, and small customizations.
- 160 Hours Dedicated Monthly Support Plan - $3520
Custom Support Plans
Tailored plans based on your store's complexity, frequency of updates, and SLA requirements. This is ideal for enterprise clients needing dedicated developers or critical uptime guarantees.
What happens to unused hours?
- Please note as per our support policy our plans do not include rollover of unused hours. We encourage you to utilize all allocated hours within the billing cycle, as unused hours do not carry over to the following month.
- You'll always be informed with transparent time logs and reporting.