Improve Customer Experience with Magento 2 Delivery Date
The estimated delivery dates are the most important information your customers expect to see at the checkout, alongside the price. Customers place a great deal of importance on delivery times when shopping online, and this can be a deciding factor for them. Magento 2 delivery date feature allows you to easily apply estimated delivery dates, and it's easy to do so.
By using Magento 2 estimated delivery dates, you can display estimated delivery dates for your customers. Moreover, custom delivery periods can be set for various shipping methods thanks to this feature.
When it comes to shipping and delivery dates, they are not the same thing. Unlike the first one, which refers to when the shipment is scheduled to leave, this one indicates when the package will arrive at your door.
Delivered dates are based on a variety of factors, such as the time it takes to process an order and its location.
Features of Delivery Date for Magento 2:
The Magento 2 delivery date extension allows customers to choose the delivery date and time as per their choice. While an administrator can display the delivery schedule and information. Let’s see some other features of this Magento 2 Delivery Date:
- Customers get to choose time and date for product delivery
Deliveries are made at a time and place of the customers’ convenience while giving them a chance to choose the desired time slot. Also, allowing them to add any comment they wish to.
- Admins can exclude weekends and holidays
The store owner gets an opportunity to exclude any holiday, weekends or any day they wish to. For example, a store owner has received plenty of orders in a single day and hence wishes not to receive anymore. By simply marking the day is off for the delivery the admin can ask the customers to purchase some other day.
- Easy management of the time slots of the delivery
The admin gets an opportunity to set various time slots or cut off times. Hence, the extension gives a great level of flexibility to the customers by allowing them to run various time slots at a time.
- Delivery information on various places
The admin gets an opportunity to display information at multiple places like shipment email, order confirmation, and invoice email. kindly note, the admin is not limited to displaying the information to the listed places only.
Some of the other features:
- As part of the Order Confirmation email, the Magento 2 Delivery Date section will appear in both the Invoice Email and the Shipment Email.
- Determine the shortest and longest delivery intervals possible.
- Set the frequency of delivery based on your needs.
- Ensure that deliveries arrive on time
- Set up multiple locations to show delivery information
How Magento 2 Delivery Date helps you improve customer experience?
In this example, let's say your customer wants his order delivered on May 5th. Assume a one-day delay as a result of a breakdown in service, the customer gets in touch with the service center. On the other hand, your customer service team has no idea what's going on because the shipping is being handled by a third-party logistics provider. Disgruntled customers vent their frustration on social media, which in turn harms your reputation.
Let's take a closer look at why delivering on your promise is so important for eCommerce businesses
- Convenience is a major factor in online shopping, and it can influence impulse purchases. When it comes to e-commerce, it's the ease of selection and delivery that encourages people to make impulse purchases. This decision is aided by the certainty of exact delivery date.
- In order to gain the trust of the customer, a business must offer an exact delivery date and communicate with the customer at every step of the shipping process. As a result, cart abandonment during checkout is reduced.
- Helping the customers with the delivery date isn’t an easy task. Allowing them to choose the most likely delivery date requires a significant investment of time and money, meticulous logistical planning, and the use of a wide range of cutting-edge technology.
How to Configure Delivery Date in Magento 2?
Conclusion:
With Delivery Date and Time for Magento 2, customers can trust and continuously get updates regarding any delays or errors. Hence, improving the system of delivery results in not only improved customer experience but customer retention as well.
