Product Questions Answers For Magento 2
Key Features of Product Questions Answers:
- Moderate the questions and answers before they get published.
- If the customer search question is not found, then allow them to 'Post your question'.
- Allow customers to add private questions.
- Received email notification when new question post.
- Adding a WYSIWYG Editor for Admin Reply in the Backend.
- Customers can find all questions in the My Account tab.
Problem:
In default Magento 2, there is a setting that prevents customers from posting questions and answers about product features.
Solutions:
The Magento 2 Product Questions and Answers Extension by MageAnts enables customers to ask questions and receive answers about products. This extension provides a user-friendly interface for customers to ask their questions and for store owners to provide answers. This feature enhances the customer shopping experience by providing them with detailed information about the product they are interested in, increasing their confidence in making a purchase. It also helps to reduce the number of customer inquiries through other channels, such as email or phone, by providing a convenient way for customers to get their questions answered quickly and efficiently.
Description
FAQ
Magento 2 Product Question Answer extension allow your customers to ask questions about your products from product pages to add an extra piece of information about the product. With the help of this, customers can ask questions as well as answer them to provide more detailed information about the same product.
You can add Google captcha from the backend.
Yes, you can filter questions by sorting the option from the frontend.
No, first, it will get submitted in the backend, and after approval of admin, it will be displayed in the frontend.
Yes, it is possible.
Yes, when a new item gets added, then email sent to all the customers.
Yes, customers can like and hate the question and answer.
Reviews
Customer 10 Reviews
Customization
Change Log
Current Version Number : 2.0.5
Date :12/09/2023
New Features Added
- Image cannot be added using WYSIWYG Editor.
- Remove html tag from productQA grid.
- Adding a checkbox "Is Question Private".
- Adding a WYSIWYG Editor for Admin Replys in the Backend.
- The search function only searches through the text of the questions and the answers.
- When answering a question from the Backend, the fields "Name" and "Email" should already be autofilled with the currently logged in admin user. After the answer (with your custom WYSIWYG editor) is submitted, it should be automatically approved.
- Set Loader on Like and dislike button.
Current Version Number : 2.0.4
Date : 03/01/2023
Coding Standard
- Mageants team makes this extension coding as per the Magento standard compatible with the latest Magento version.
Current Version Number : 2.0.3
Date : 24/05/2019
Bug fixed
- MageAnts enhancement in Product Question and Answer extension now email send to admin and user when user post question also when any other user gives the answer of the question then also email send to admin and user.
- When the admin gives the answer to a question then also email send to the user who posts the question.
- Sometime in some question multiple answer post by a different user, So give separate configuration in the admin panel, if admin set email to all then email sends to all user who connected with the question.
- When new question post then email send to user who already answered previous questions.
Current Version Number : 2.0.2
Date : 11/03/2019
Bug fixed
- MageAnts update Product Question Answer extension in the latest Magento 2.3 version, Now extension working with all Magento version.
- When User add multiple questions then sometimes like/dislike button not working, now issue solve and working fine in all Magento version.
Current Version Number : 2.0.1
Date : 20/7/2018
Bug fixed
- When Enable captcha from backend then captcha not working in the frontend, also design not display proper, now solve and working fine.
- When we submit a question from the frontend then design issue in message display, message display in a different position, now solve it, and working fine.
How To Configure Product Questions And Answers In Magento 2?
How Does This Work?
Why Use Magento 2 Product Questions And Answers Extension?
Benefits of Product Questions and Answers Magento 2 Extension
- Install Product question answer Magento 2 extension in your store.
- You can enable extension from store --> Configuration --> Mageants --> Product question answer.
- You can set other configuration as per your need and requirement.
- Customer can ask question from product details page.
- Add email and question at time of ask question submit.
- Admin can reply of question ask by customer.
- All communication work using emails also.
- If any 3rd person ask question then also all other ask question customer receive email of new question.
- This Magento 2 Questions and Answer extension provides you with an interactive and beneficial feature for your website. Using this, your customers can ask questions from you and seek responses from you regarding the same. Using this extension, you can then reply to all their queries and provide them with satisfactory answers, or other customers who have some knowledge about the product can also answer.
- Such a mechanism on your website can help your customers trust you more. It helps your brand’s reputation building as well as helps you increase the sales conversion rate of your website.
- Want to customise Product Questions Magento 2 as you want? Feel free to contact us.
- The recent surge in the popularity of the e-commerce market can be accounted for by many factors. It provides convenience, an elaborate choice range, discounted prices, and whatnot. However, e-commerce comes with its faults. Especially if you are an independent e-com seller, you might have to face a lot of problems.
- One such problem is the inability to answer the doubts and queries of your clients. Unlike brick-and-mortar sellers, e-com sellers cannot have first-hand interaction with their clients. Thus, they cannot directly respond to their problems or answer their questions. This causes a troublesome situation because customers usually have some questions to which they need an answer.
- To solve this problem of yours and help you be a more responsible and answerable e-com seller, we have come up with the MageAnts Product Question Magento 2 extension that helps you have first-hand communication with your clients and allows you to answer their product questions personally or other users can also do the same.
- You can also have a look at our extension named FAQ for Magento 2 as it is built for a similar purpose only. You can organize a FAQ module for your website where you can list to provide the answers in detail and self-explanatory way of all the common questions that customers might have. FAQ is one of the easy ways to clear doubts of customers efficiently.
- Brand’s reputation building
- Satisfactory answers
- Build the customer's trust.
- Enhanced customer engagement
- Improved Customer Satisfaction
- Provide a better user experience for customers.
Why Choose MageAnts
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9+ Years of Industry Experience
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100% Bug Free
Our team follow rules and takes care of perfect setup to ensure a bug-free and error-free code for the development process of theme, extension, or website development.
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Extension created By Certified Developers
Team of certified developers for developing MageAnts Magento extensions. Skilled, qualified, and committed professionals to work on every extension.
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Quick Technical Support
MageAnts ensures quick and quality technical support. Take advantage of our 90 days free support for a smooth and efficient experience.
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Frequent Extension Updates
Intensive update roadmaps ensure highly compatible, bug-free, great performance, and innovative extensions.
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