Improve User Experience with Magento 2 Estimated Delivery Date
“When will I receive my order?” or “How long does it take to deliver my product” are the biggest and the most consistent thoughts that online buyers have. Estimated delivery dates are one of the most important information your customers are expecting to see at the time of checkout, alongside the price.
So, What is the Estimated Delivery Date?
Estimated Delivery Date is the date on which your customers would expect the order to arrive at their doorstep. The expected delivery date is based on a combination of multiple factors such as transit time, the time needed to process the order, preferred shipping method, and distance.
Why Should You Consider Displaying Estimated Delivery Date on Your Store?
While purchasing online products, delivery dates are a crucial factor for customers, and often times it is a deciding factor for them. This is due to a lot of anticipation, eagerness, and curiosity associated with order deliveries. This happens because as people make online purchases and pay for them online; they are quite doubtful whether the product will deliver to them or not. There have been several issues of no deliveries at all or extremely late deliveries. And customers are not happy with such services.
The fast-paced world demands fast-paced deliveries and services. And if merchants fail to provide that to customers, it will definitely affect the business in the long run. For helping customers get over their order delivery blues, store owners can integrate a Magento 2 Estimated Delivery Date extension to their online Magento 2 store. It helps to ensure smooth deliveries.
As per survey:
- 80% of customers prefer to get their product delivered on the same day, and 47% of online stores fail to give that facility.
- 48% of customers say they don’t prefer to buy products from a company again if it delivers the order late.
- 63% expect the delivery of products in 1 to 3 hours after they have placed an order.
So, how does the estimated delivery date extension work, and why it is important for your ecommerce store? Let us see that in detail.
Magento 2 Delivery Estimate Features
User-Friendly Interface to set and display estimated delivery date
Display estimated delivery date of order arrival to your customers on the product or order view page using Magneto 2 estimated delivery date extension. Admin is allowed to select multiple pages to display the expected delivery date, like Category Page, Product Page, Checkout Page, Shopping Cart Page. This feature of displaying delivery date on the checkout page offers an advanced quality that keeps customers engaged on the page and because of this, the abandonment rate will be reduced effectively.
Set Holidays and Choose Weekends
Admin can display estimated shipping and arrival date or date range as per their need. Also, set the default delivery date messages, weekdays, and delivery holidays which includes single days, recurring days, and specific periods. It’s even easy for the admin to set restricted days off by just selecting the weekend days and holidays. Additionally, the admin is allowed to add as many local or global holidays at the same time. Holidays can be set as Recurring date, Single date, or Period (date range)
Display a message regarding delivery availability
Admin is allowed to set the default text to display as a custom message if the estimated delivery date is not available using Magento 2 Estimated delivery date extension. So, that user gets an idea about the delivery date, and they can further purchase or take the decision accordingly.
Easy to view details
Due to the user-friendly interface and having all the details on the order view page, the admin can easily view the estimated delivery date and other details on the back-end. Option to check product name, original price, item status, price, quantity, discount details, tax details, and total price on the same page.
Send Emails to Customers
Using an estimated delivery date, the admin can send essential emails to customers by selecting email types like Order Confirmation Email, Shipment Email, or Invoice Email. Admin can even set the date format during the configuration step.
How to Configure Estimated Delivery Dates in Magento 2?
After installing Magento 2 Add Delivery Date To check out, you can follow these simple steps on how to set delivery dates.
Enable extension from store --> Configuration --> Mageants --> Estimated delivery date.
- Set other configurations as per your requirement.
- Add estimated shipping and delivery date in the category and product details page.
- Customers can check the estimated delivery date on the category, cart, product, checkout page.
- The estimated delivery date will be displayed in orders, shipments, invoices, credit memos, and emails.
After an installation & configuration of Magneto 2 Estimated Delivery Date Extension, the admin just needs to make only a few required changes. Admin can also display customized delivery messages to their customers.
Benefits of Magento 2 Expected Delivery Date Extension
Even if the customer is going to receive the order delivery a bit late, it is still important that customers should have a clear picture of the whole delivery process of orders at checkout.
So when you provide the order tracking number to your customers, it maintains credibility and allows your customers to track their order. By this, they will have an idea of when to expect the package.
Displaying and providing estimated delivery date functionality offers a lot more advantages. Here are the benefits listed below, go through them and understand why online eCommerce stores need estimated delivery date functionality for their products and orders.
1. Cost Reduction
Merchants selling online products have an experience that dealing with customer queries and complaints about product delivery date is quite a difficult task. To answer every query, either you have to hire someone or outsource service, or you have to use a bot to handle complaints individually. All this will be time-consuming, and also you have to spend more on resources.
Instead, you can have an expected delivery dates functionality on your Magento 2 store so that the tracking details will automatically get updated to your customer once the order is shipped. This automated process will put less burden on your support team and enhance the service quality. This will be both time-saving and cost reduction for your company.
2. Increase Customer Loyalty
It has been estimated that 80% of online shoppers want to track their orders. They want to track each and every detail of their orders. So to view an estimated delivery date of the product on the checkout or product detail page is a huge benefit for them. Offering such information keeps customers loyal to your brand, and they will also recommend your products and your brand to others, which will definitely increase your customer base and business.
3. Control Over Fulfillment
You will have repeat customers if they are satisfied with your services, and that’s where the real revenue for a business comes from. With tools like Estimated Delivery Date Magento 2 Module, customers can view the estimated delivery date of the product and this feature helps to retain customers for long period. The process helps to reduce the number of unhappy customers and increase the value for the customers and your overall business.
4. Convenience and Predictability
Displaying estimated delivery date details about the product is like going the extra mile and showing your customers your efforts to fit their busy schedules. Suppose a customer goes on a holiday or is not available for a few days and needs the product to be shipped before the weekend starts. Thus, it is very important to display the most accurate expected delivery dates so that customers can make a purchase decision. During Holiday seasons like Black Friday or Christmas; this option is very convenient because during that time shipping needs to be extra predictable.
5. Security and Efficiency
Adding delivery dates is a kind of extra layer of security for your customers. With this feature, a customer will be aware of the arrival of their order, and they will believe that you care about their product shipment. This feature also helps with the smooth logistic process and saves time for both the shipping carrier and the customer.
With these benefits, you can easily understand the role of the Estimated Delivery Date extension for your Magento 2 store.
Keep Your Customers Informed and Satisfied with Estimated Delivery Date Magento 2 Extension
Magento 2 Estimated Delivery Date module improves the default shopping experience for your customers and it obviously:
- Increases customers' trust in your store
- Improve Customer retention
- Boost conversion rate at checkout.
This way, the MageAnts Estimated delivery date extension helps store owners to manage the product delivery date in a very easy and appropriate manner. Get in touch with us if you have any questions regarding this module.
